Welcome
Welcome to the MO Fan Club
Our Fan Club program is extended to a hand-selected group of agencies in thanks for their support of the Mandarin Oriental brand. We appreciate your loyalty and your business
Mandarin Oriental

Fan Club

Be sure to add this page to your bookmarks and check back regularly for more information about the tools and resources we are developing to support you, our loyal and appreciated Fan Club members.
Welcome to Mandarin Oriental Fan Club
Book here with your Fan Club benefits!

 

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Program Benefits
  • USD 100 Food & Beverage or Spa Credit, per room per stay
  • Daily full breakfast for two persons
  • Complimentary High Speed Internet Access during stay
  • 10% commission on all Spa Services (net price excluding gratuity and taxes) booked as result of initial lead by agent
  • Personalized welcome amenity and note on behalf of agent from senior property management
  • One category room upgrade, subject to availability at time of check-in
  • Dedicated Ambassador team support at each property
  • Password protected website: https://www.mandarinoriental.com/en/fan-club
  • Priority waitlist clearance
  • Commissions processed within 21-days of guest departure
  • GDS access (Sabre: FAN, Galileo: MOFAN, Amadeus/Worldspan: 3MF)

 

*Mandarin Oriental, Kuala Lumpur & Mandarin Oriental, Jakarta offer alternative benefit in lieu of credit, please contact fanclub@mohg.com for details
**Terms & conditions may apply
The benefits and amenities listed above cannot be displayed on any consumer facing website, even if password protected. Refrain from using the word “exclusive” when describing Fan Club amenities to clients.

Fan Club Offers

Oriental suite living room at Mandarin Oriental, Bangkok.
Exclusive 15% Suite Commission

Valid until 20 December 2024

  • Secure a 15% commission on suite reservations
  • Inclusive of Fan Club benefits
Terms & Conditions:
  • Enhanced commissions are offered at the following properties:
    Mandarin Oriental, Canouan: 17% commission; Mandarin Oriental Mayfair, London: 15% commission on all room categories for any 2024 and 2025 bookings made before 1 January 2025; Mandarin Oriental Qianmen, Beijing: 15% commission on rooms and 20% on Signature Courtyards.
  • Offer is subject to availability, and blackout dates may apply.
  • Offer is available at participating Mandarin Oriental properties globally, excluding Mandarin Oriental, Barcelona, and Mandarin Oriental, Lago di Como.


Book
festive afternoon tea at mandarin oriental, shenzhen
Season’s Sparkle

 

  • Complimentary breakfast for maximum two guests, served either in the all-day dining restaurant or in the comfort of the guestroom or suite.
  • Festive in-room amenities.
  • A curated festive activity.
  • Additional festive offerings.
Terms & Conditions:
  • Offer is combinable with Fan Club benefits.
  • Local taxes apply.
  • Offer is subject to availability, is not applicable for groups and cannot be combined with any other offers.
  • Rates are subject to change and may vary on certain days of the week.
  • Special Event cancellation policies may apply.

Book
Mandarin Oriental, Marrakech exterior image.
Plan Ahead

Book in advance and enjoy up to 20% off your stay.

 

Terms & Conditions:
  • Local Taxes apply.
  • Offer is subject to availability, is not applicable for groups and cannot be combined with any other offers.
  • Rates are subject to change and may vary on certain days of the week.
  • Special Event cancellation policies may apply.
Book
Parisian apartment living room at Mandarin Oriental, Paris.
Short & Suite

Book a suite and enjoy up to 15% off plus breakfast.

 

Terms & Conditions:
  • Local Taxes apply.
  • Offer is subject to availability, is not applicable for groups and cannot be combined with any other offers.
  • Rates are subject to change and may vary on certain days of the week.
  • Special Event cancellation policies may apply.
Book
lady enjoying swing at mandarin oriental, bodrum
One More Night

Enjoy a complimentary night.

  • Stay a minimum of three or four nights, depending on the property selected, and receive a complimentary night.
  • Offer inclusive of Fan Club benefits.
Terms & Conditions:
  • Local Taxes apply.
  • Offer is subject to availability, is not applicable for groups and cannot be combined with any other offers.
  • Rates are subject to change and may vary on certain days of the week.
  • Special Event cancellation policies may apply.
Book
mayfair suite at mandarin oriental mayfair, london

Exclusive Fan Club Suite Offer at Mandarin Oriental Mayfair, London

Validity: Until 28 February 2025

 

  • Early check-in guaranteed from 6am.
  • Late check-out guaranteed until 10pm.
  • ‘Resting Room’ provided if the originally booked suite or apartment category is unavailable at check-in.

 

Terms:
Offer applies exclusively to Fan Club suite and apartment bookings.
Early check-in requires a 24-hour advance notice of estimated arrival time.
Late check-out requires confirmation of estimated departure time upon arrival.


Book
kids having fun at mandarin oriental

Families by Mandarin Oriental, Munich

  • Enjoy the ultimate family stay with the second room at half price, children’s amenities and a host of special touches.
  • Start your day with a full breakfast, served in our restaurant.
  • Children under the age of 12 years enjoy complimentary meals from our children’s menus twice per day, per child.
  • Our Concierge team will be delighted to create a bespoke itinerary for you and your family
  • Offer inclusive of Fan Club benefits.

Book
couple enjoying their evening at mandarin oriental, shenzhen

Celebration MOment at Mandarin Oriental, Shenzhen

Validity: Year-round

 

Room Category: Club Skyline View Room, Skyline View Suite

 

  • Inclusive of Fan Club Benefits.
  • Complimentary soft drinks and beer from the in-room mini-bar.
  • In room set up subject to special occasions.
  • 60-minute Spa body treatment for two people.
  • The Mandarin Club access for two people.
  • Enjoy 15% off for Food and Beverage.
  • Late check out until 4pm.

 

Terms
Reservations are required 2 days in advance and offer is subject to availability at time of reservations.
Offer is not valid in conjunction with other promotion offers or discounts during the same period.
Advance booking is required for Spa treatment.




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arriving mandarin oriental, shenzhen

Stay Longer at Mandarin Oriental, Shenzhen

Validity: Until 30 December 2024

 

Room Category: Deluxe View Room, Skyline View Room, Premier View Room, Club Skyline View Room

 

  • Enjoy 20% off our Best Available Rate for two consecutive nights stay.
  • Inclusive of Fan Club Benefits.

 

Terms:
Offer is not valid in conjunction with other promotion offers or discounts during the same period.
Offer is not applicable for walk-in bookings.

Book
afternoon tea at mandarin oriental, shenzhen

Families by M.O. at Mandarin Oriental, Shenzhen

Validity: Year-round

 

  • Inclusive of Fan Club Benefits.
  • Exclusive room setup with an oversized tent for younger fans.
  • Welcome amenities and kids’ amenities.
  • A limited-edition MO kite for younger fans.
  • Takeaway drinks for families.
  • The Mandarin Club benefits apply to club and suite bookings.
  • A Spa Voucher of CNY 500.
  • Late check out until 4pm, subject to availability.

 

Terms:
Reservations are required 1 day in advance and offer is subject to availability at time of reservations.
Offer is not valid in conjunction with other promotion offers or discounts during the same period.
Additional restrictions may apply.



Book
mandarin club at mandarin oriental, hong kong

Club Escape at Mandarin Oriental, Hong Kong

  • Discover a tempting array of all-day culinary delights with a host of exclusive privileges and bespoke services at The Mandarin Club.
  • Inclusive of Fan Club Benefits.
  • One exclusive signature cocktail/mocktail at The Mandarin Club for two guests.
  • 10% savings on retail products at The Mandarin Spa, The Mandarin Salon, and The Mandarin Barber.
  • Exclusive Club Benefits.

 

Terms:
Local taxes apply.
Rates are subject to 10% service charge.
Rates are subject to change and may vary on certain days of the week.
Offer cannot be combined with any discounts, or any other promotional offers. Valid for new bookings only.

Book
club deluxe room at mandarin oriental, guangzhou

Oriental Celebration at Mandarin Oriental, Guangzhou

Validity: until 30 December 2024. Minimum two-night stay.

 

  • Accommodation in Club Deluxe Room with daily Oriental Club access for two people (consecutive 2 nights stay).
  • Round trip transportation with exclusive tour guide to the designated local tourist attractions and stamp collecting activity.
  • Dinner set for two people at Ebony.

 

Terms:
48 hours advanced reservation is required for the room package and local culture tour. Offer is subject to availability.
No shows or changes/cancellations will be subject to entire stay’s room rental after confirmation.
Fan Club and Fans of M.O. benefits are not applicable.
Rates are subject to 16.6% service charge and tax.



Book
couple sightseeing in singapore with sidedcar

Fan Club offer at Mandarin Oriental, Singapore

  • Complimentary buffet breakfast for two at our refreshed all-day dining restaurant embu.
  • SGD 135 dining credits valid at our restaurants and bars (with the exception of Morton’s, The Steakhouse; The Bar at Morton’s, and Zuicho)
  • Choice of one immersive experience for up to two persons per room once per stay.
    Vintage Vespa Sidecar Adventure
    Heritage River Cruise
    Gardens by the Bay
    Singapore Flyer
    National Museum

 

Terms:
Minimum stay of 2 nights is required to book this offer
Choice of one immersive experience for up to two persons per room, once per stay. Do note that these experiences are subject to availability, and operating hours may vary due to maintenance schedules and weather conditions. (Terms and conditions as well as blackout dates may apply).

Book
chef alessio at mandarin oriental, shenzhen

Culinary Journey Above the Clouds

Validity: Valid until 30 December 2024

 

Room Category: Club Skyline View Room, Skyline View Suite

 

  • Inclusive of Fan Club Benefits.
  • Enjoy an exceptional French fine dining experience by Chef Alessio at OPUS 388 for two people.
  • The Mandarin Club access for two people.
  • Complimentary soft drinks and beer from the in-room mini-bar.
  • A Spa Voucher of CNY 500.
  • Late check-out until 4pm.

 

Terms
Reservations are required 1 day in advance and offer is subject to availability at time of reservations.
Offer is not valid in conjunction with other promotion offers or discounts during the same period.
Offer is not available on Mondays and Tuesdays.
The Degustation Menu at OPUS 388 is only available from Wednesday to Sunday 5 - 10:30pm.


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Contact information

How may we assist you?

  • View and download information for all Hotel Ambassadors.




    View Contact Information


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  • Kim Liew

    Director, Global Sales

    Telephone: +65 68 853 033

    Email: kimliew@mohg.com


     


    Talisa Lee

    Senior Sales Manager (Indonesia, Malaysia, Singapore, Vietnam)

    Telephone: +65 6885 3039

    Email: tlee@mohg.com


     


    Rico Kwong

    Senior Account Manager

    Telephone: +852 2895 9183

    Email: ricokwong@mohg.com


     


    Peter Hession

    Australia International Sales Representative

    Telephone: +61 437 801 002

    Email: peter@peterhessionassoicates.com


     


    Aakriti Batra

    India International Sales Representative

    Telephone: +91 981 808 1449

    Email: aakriti@1524delhi.com


     


    Akinori Hirabara

    Japan International Sales Representative

    Telephone: +81 80 2931 9744

    Email: ahirabara@mohg.com


     


    Greater China

    North China - PEK


     


    Cherry Wang

    Director of Global Sales, China

    Telephone: +86 1371 890 6513

    Email: cherryw@mohg.com


     


    Sarah Wang

    Assistant Director, Global Sales – Leisure

    Telephone: +86 139 1071 4367

    Email: swang@mohg.com


     


    East China - SHA


     


    Peter Wang

    Director of Global Sales, China

    Telephone: +86 21 6335 1800

    Email: peterw@mohg.com


     


    South China


     


    Donna Wong

    Head of Global Key Accounts (Hong Kong, Taiwan)

    Telephone: +852 2895 9284

    Email: donnaw@mohg.com



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  • Barbara Cacoulidis

    Vice President, Global Sales

    Telephone: +1 646 320 3272

    Email: bcacoulidis@mohg.com


     


    Tom Puleio

    Director, Global Sales

    Telephone: +1 415 728 5860

    Email: tpuleio@mohg.com


     


    Emily Holbrook

    Director, Global Sales

    Telephone: +1 310 774-1730

    Email: eholbrook@mohg.com


     


    Jennifer Freire

    Associate Director, Global Sales

    Telephone: +1 646 881 8610

    Email: jfreire@mohg.com


     


    Marisa Vianna

    Brazil International Sales Representative

    Telephone: +55 21 2249 0588

    Email: marisa@xmart.com.br


     


    Marianne Stoopen

    Mexico International Sales Representative

    Telephone: +52 55 54 12 6584

    Email: marianne@salesinternacional.com



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  • UK




    Dominik Trimborn



    Vice President, Global Sales, EU/UK/RU



    Telephone: +49 0 151 155 98 991



    Email: dtrimborn@mohg.com




    Nidale Barret



    Director of Global Sales Western Europe & Head of Global Luxury (PAR)



    Telephone: +33 6 25 39 49 39



    Email: nbarret@mohg.com




    Joerg Schwarting



    Director, Global Sales



    Telephone: +1 44 0 79 5173 8774



    Email: jschwarting@mohg.com




    Ellie Osborne



    Account Manager, Global Sales



    Telephone: +44 0 20 7908 7877



    Email: eosborne@mohg.com




    Therese Jakeman



    Account Manager, Global Sales



    Telephone: +44 0 78 2504 0525



    Email: tholmstrup@mohg.com




    GER




    Timo Bohn



    Director, Global Sales



    Telephone: +49 0 160 9148 6040



    Email: tbohn@mogh.com




    Emma Huang



    Account Manager, Global Sales



    Telephone: +49 176 1909 8902



    Email: ehuang@mohg.com




    RU




    Oksana Malook



    Russia International Sales Agent



    Telephone: +1 985 774 97 19



    Email: omalook@mohg.com




    CH




    Valeria Stepanova



    Director, Global Sales



    Telephone: +49 0 69 610632



    Email: valerias@mohg.com




    MENAT




    Nadia Beaulieu



    Vice President, Global Sales



    Telephone: +971 56 547 4055



    Email: nbeaulieu@mohg.com




    Loay Osman



    Director, Global Sales (Kuwait & Qatar)



    Telephone: +971 56 969 4543



    Email: losman@mohg.com




    Mohammed Imran



    Director, Global Sales (UAE & Bahrain)



    Telephone: +971 5252 44661



    Email: imranmy@mohg.com




    Ashik Ali



    Director, Global Sales (KSA & Oman)



    Telephone: +966 54 84810 88



    Email: aali@mohg.com





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