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Cancel three days prior to 12pm local time day of scheduled arrival or pay one-night cancellation fee.
A credit card is required at time of booking.
First night of your stay will be charged in case of late cancellation or no-show.
Check-in is 3pm and check-out is 12pm.

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Rooms: No charge if cancelled more than 24 hours in advance.
State Rooms & Suites: 1 night deposit required. Cancel 3 days prior for State Rooms and Suites & 7 days prior for Siam Suite upwards to avoid a two-night cancellation fee.
Credit card is required at time of booking.

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No charge for bookings cancelled by 6pm 3 days prior to arrival. For late cancellation or no show, full stay room charge plus tax will be applied as penalty.
Full prepayment is required at time of booking.
Check-in is 3pm and check-out is 12pm.

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No charge for bookings cancelled by 6pm the day prior to arrival or 3 days prior for suites.
A credit card is required at time of booking; no charges will be made until check-out.
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Rates & taxes are quoted in EUR but charged in Turkish Lira.
A credit card is required at time of booking.

Rooms, Suites, Apartments
Cancellation must be made by 6pm local time 14 days prior to arrival to avoid 50% of stay charge as penalty.
14 days prior to arrival, 50% of the reservation value will be charged as non-refundable.

Villas
Cancellation must be made by 6pm local time 30 days prior to arrival to avoid 100% of stay charge as penalty.
50% of the reservation value will be charged as non-refundable at the time of booking.
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For bookings for more than 10 nights, please contact the hotel at molon-reservations@mohg.com or on +44 (0) 20 7201 3772.

Different cancellation and payment conditions apply to bookings of 10 nights or more. You may be contacted to confirm your booking and any additional details for your reservation.

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20 December – 4 January

All bookings during Festive season require a minimum stay of 10 nights for villa accommodations and 7 nights for suite accommodations. Please contact the hotel with any questions at mocan-reservations@mohg.com or +1 (212) 461 8068.

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No charge for bookings cancelled by 4pm one day prior to arrival. Cancellations made after this time will be charged one-night cancellation fee.
Special cancellation rules may apply.
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Full payment is required. No refunds or amendments permitted.
A credit card is required at time of booking.
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In our continued commitment to provide an exceptional experience, we are pleased to inform you that the MO Club Lounge will undergo an upgrade from 18 November 2024 to 1 February 2025.

During this period, MO Club Lounge services will be relocated to our Royal Suite on the 29th floor. Rest assured, your MO Club benefits and experience will remain unaffected. However, please note the following adjustments to dining and meeting room arrangements:

Breakfast will be served at the Mandarin Grill on the Ground Floor from 6:30 to 10:30am
Afternoon tea (from 2:30 to 4:30pm) and evening cocktails (from 5 to 7pm) will be available in the Royal Suite
Two meeting rooms will be set up within the Royal Suite

Operational hours will remain 6:30am to 11pm, and our dedicated MO Club team will be on hand to assist with any requirements during this time.

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Cancellations must be made by 1400 hours one day prior to arrival date for rooms or 3 days prior for suites to avoid one night’s cancellation fee.
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For bookings for more than 10 nights, please contact the hotel at molon-reservations@mohg.com or on +44 (0) 20 7201 3772.

Different cancellation and payment conditions apply to bookings of 10 nights or more. You may be contacted to confirm your booking and any additional details for your reservation.

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A bottle of champagne to enjoy in your suite or apartment.
Additional benefits available when you log in to or join Fans of M.O.

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A city tax will be added to your daily rate.
No charge for bookings cancelled by 3pm the day prior to arrival.
We reserve the right to take an authorization on the credit card to guarantee the booking.
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Rates are quoted in EUR but charged in CZK.
Rooms require a 24-hour cancellation notice, by 6pm one day prior to arrival. Signature Suites require a 7-day cancellation notice. Cancellation after this time is subject to a one night cancellation fee.
Rates do not apply for groups.
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Cancellation must be made by 1500 hours local time one day prior to arrival to avoid one night cancellation fee.
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No charge for bookings cancelled by 2pm local time, one day prior to arrival.
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No charge for bookings cancelled by 6pm the day prior to arrival.
A credit card is required at time of booking; no charges will be made until check-out.", "bookingTerms": [ "Το MOHG θα επεξεργαστεί τα προσωπικά σας δεδομένα σύμφωνα με την Πολιτική Απορρήτου του MOHG. Συναινείτε σε αυτή τη χρήση.", "Το MOHG θα διαβιβάσει τα προσωπικά σας δεδομένα σε τρίτα μέρη, σύμφωνα με την Πολιτική Απορρήτου του MOHG. Συναινείτε σε αυτή την γνωστοποίηση.", "Το MOHG θα διαβιβάσει τα προσωπικά σας δεδομένα σε τρίτα μέρη εκτός της Λαϊκής Δημοκρατίας της Κίνας, σύμφωνα με την Πολιτική Απορρήτου του MOHG. Συναινείτε σε αυτή τη διαβίβαση." ], "adultsAgeLabel": "13 years or older", "childrenAgeLabel": "Under 13 years old", "datesNotAvailableMessage": "", "datesNotAvailablePhone": "", "id": "648", "propertyRegion": "Ασία-Ειρηνικός", "currency": { "fullName": "Chinese yuan", "symbol": "¥", "isoCode": "CNY", "enable": true }, "jumpMonth": "", "currencyCn": { "fullName": "Chinese yuan", "symbol": "¥", "isoCode": "CNY", "enable": true }, "maxGuestsAllowed": "5", "alertEnabled": false, "alertLabel": null, "alertLabelButton": null, "alertPanelTitle": null, "alerts": [], "addOns": [], "airportTransferAddOns": [ { "sitecoreId": "{01BEB5F5-799D-4411-838E-19699C403C9A}", "addOnName": "Airport Transfer Service", "addOnImage": "https://photos.mandarinoriental.com/is/image/MandarinOriental/bangkok-16-suite-ambassador-bedroom", "addOnDescription": "Enjoy fast and convenient Airport Transfer service in one of Mandarin Oriental, Bangkok’s chauffer-driven sedans. Your driver will be waiting for you at the airport’s arrival hall. All of our vehicles are fully insured and equipped with Wi-Fi. Just sit back, relax and enjoy a comfortable, safe journey to the hotel.", "excludedRooms": [], "arrivalType": [ "Airplane", "Bus", "Ship", "Train" ], "departureType": [ "Airplane", "Bus", "Ship", "Train" ], "footerCounterLabel": "Vehicle Quantity", "vehicleTypeDetails": [ { "key": "LIMOAUDI", "value": "Audi S Class (up to 6 guests) - {{Price}}" }, { "key": "LIMOBMW", "value": "Mercedes Benz S Class (up to 4 guests) - {{Price}}" } ], "vehicleDetails": [ { "synxisId": "LIMOAUDI", "availableOnArrival": true, "availableOnDeparture": true, "excludeKidsFromPriceCalculations": false }, { "synxisId": "LIMOBMW", "availableOnArrival": true, "availableOnDeparture": true, "excludeKidsFromPriceCalculations": false } ], "vehicleTypeLabel": "Vehicle Type", "arrivalInformationLabel": "Arrival Information", "arrivalTypeLabel": "Arrival Type", "arrivalFlightNumberLabel": "Arrival Flight Number", "arrivalAirportLabel": "Arrival Airport", "arrivalDateLabel": "Arrival Date", "estimatedTimeOfArrivalLabel": "Estimated Time Of Arrival", "arrivalNotesLabel": "Arrival Notes", "departureInformationLabel": "Departure Information", "departureTypeLabel": "Departure Type", "departureAirportLabel": "Departure Airport", "departureFlightNumberLabel": "Departure Flight Number", "departureDateLabel": "Departure Date", "estimatedTimeOfDepartureLabel": "Estimated Time Of Departure", "departureNotesLabel": "Departure Notes" } ], "country": "China", "state": "", "address": "12 Yuhai Road, Sanya", "city": "Hainan", "postalCode": "572000", "latitude": "18.212868000", "longitude": "109.536698000", "phone": "+86 (898) 8820 9999", "email": "mosan-reservations@mohg.com", "liveChat": "", "checkIn": "15:00", "checkOut": "12:00", "earlyCheckIn": [ "14:00", "13:00", "12:00" ], "lateCheckOut": [ "13:00", "14:00", "15:00", "16:00" ] }, { "path": "/sitecore/content/MOHG/Properties/Shanghai", "propertyName": "Shanghai", "fullHotelName": "Mandarin Oriental Pudong, Shanghai", "destinationName": "Shanghai", "shortDescription": "Located on the banks of the Huangpu River in the heart of Pudong’s central financial district, we offer the perfect combination of style, comfort and world-class service.", "signatureFan": "https://cdn-assets-eu.frontify.com/s3/frontify-enterprise-files-eu/eyJvYXV0aCI6eyJjbGllbnRfaWQiOiJzaXRlY29yZSJ9LCJwYXRoIjoibWFuZGFyaW4tb3JpZW50YWwtaG90ZWwtZ3JvdXBcL2ZpbGVcL2FYcU0xQVN4TVl1VDRWdEtSTWF2LnBuZyJ9:mandarin-oriental-hotel-group:8w962apu-id5uL1oU_SJvEDRThdRR3JS3cf-2T-LnYI", "mobileLogo": "https://photos.mandarinoriental.com/is/content/MandarinOriental/MOPUD%20-%20Shanghai/Logos/shanghai-hotel-logo-SVG-mobile.svg", "logoAlt": "Mandarin Oriental Pudong, Shanghai logo", "propertyImage": "https://photos.mandarinoriental.com/is/image/MandarinOriental/shanghai-exterior-dusk", "propertyImageAlt": "Exterior view of Mandarin Oriental Pudong, Shanghai at dusk.", "cancelPolicies": "", "welcomeText": "", "mapDirectionUrl": "https://www.google.com/maps/place/Mandarin+Oriental+Pudong,+Shanghai/@31.2435786,121.5051593,868m/data=!3m2!1e3!4b1!4m5!3m4!1s0x35b270bcdee3cf7d:0x9359e7242f1c22a9!8m2!3d31.243574!4d121.507348", "restrictionPolicy": "Rates are subject to 16.6% service charge and tax.
No charge for bookings cancelled by 6pm the day prior to arrival. Otherwise, one night room charge will apply.
A credit card is required at time of booking; no charges will be made until check-out.", "bookingTerms": [ "Το MOHG θα επεξεργαστεί τα προσωπικά σας δεδομένα σύμφωνα με την Πολιτική Απορρήτου του MOHG. Συναινείτε σε αυτή τη χρήση.", "Το MOHG θα διαβιβάσει τα προσωπικά σας δεδομένα σε τρίτα μέρη, σύμφωνα με την Πολιτική Απορρήτου του MOHG. Συναινείτε σε αυτή την γνωστοποίηση.", "Το MOHG θα διαβιβάσει τα προσωπικά σας δεδομένα σε τρίτα μέρη εκτός της Λαϊκής Δημοκρατίας της Κίνας, σύμφωνα με την Πολιτική Απορρήτου του MOHG. Συναινείτε σε αυτή τη διαβίβαση." ], "adultsAgeLabel": "13 years or older", "childrenAgeLabel": "Under 13 years old", "datesNotAvailableMessage": "", "datesNotAvailablePhone": "", "id": "58160", "propertyRegion": "Ασία-Ειρηνικός", "currency": { "fullName": "Chinese yuan", "symbol": "¥", "isoCode": "CNY", "enable": true }, "jumpMonth": "", "currencyCn": { "fullName": "Chinese yuan", "symbol": "¥", "isoCode": "CNY", "enable": true }, "maxGuestsAllowed": "5", "alertEnabled": false, "alertLabel": null, "alertLabelButton": null, "alertPanelTitle": null, "alerts": [], "addOns": [], "airportTransferAddOns": [ { "sitecoreId": "{157F17A6-6C19-4013-B0E1-C66F8BBE3936}", "addOnName": "Airport Transfer Service", "addOnImage": "https://photos.mandarinoriental.com/is/image/MandarinOriental/bangkok-16-suite-ambassador-bedroom", "addOnDescription": "Enjoy fast and convenient Airport Transfer service in one of Mandarin Oriental, Bangkok’s chauffer-driven sedans. Your driver will be waiting for you at the airport’s arrival hall. All of our vehicles are fully insured and equipped with Wi-Fi. Just sit back, relax and enjoy a comfortable, safe journey to the hotel.", "excludedRooms": [], "arrivalType": [ "Airplane", "Bus", "Ship", "Train" ], "departureType": [ "Airplane", "Bus", "Ship", "Train" ], "footerCounterLabel": "Vehicle Quantity", "vehicleTypeDetails": [ { "key": "LIMOAUDI", "value": "Audi S Class (up to 6 guests) - {{Price}}" }, { "key": "LIMOBMW", "value": "Mercedes Benz S Class (up to 4 guests) - {{Price}}" } ], "vehicleDetails": [ { "synxisId": "LIMOAUDI", "availableOnArrival": true, "availableOnDeparture": true, "excludeKidsFromPriceCalculations": false }, { "synxisId": "LIMOBMW", "availableOnArrival": true, "availableOnDeparture": true, "excludeKidsFromPriceCalculations": false } ], "vehicleTypeLabel": "Vehicle Type", "arrivalInformationLabel": "Arrival Information", "arrivalTypeLabel": "Arrival Type", "arrivalFlightNumberLabel": "Arrival Flight Number", "arrivalAirportLabel": "Arrival Airport", "arrivalDateLabel": "Arrival Date", "estimatedTimeOfArrivalLabel": "Estimated Time Of Arrival", "arrivalNotesLabel": "Arrival Notes", "departureInformationLabel": "Departure Information", "departureTypeLabel": "Departure Type", "departureAirportLabel": "Departure Airport", "departureFlightNumberLabel": "Departure Flight Number", "departureDateLabel": "Departure Date", "estimatedTimeOfDepartureLabel": "Estimated Time Of Departure", "departureNotesLabel": "Departure Notes" } ], "country": "China", "state": "", "address": "111 Pudong Road (S), Pudong", "city": "Shanghai", "postalCode": "200120", "latitude": "31.243605000", "longitude": "121.507282000", "phone": "+86 (21) 2082 9888", "email": "mopud-reservations@mohg.com", "liveChat": "", "checkIn": "15:00", "checkOut": "12:00", "earlyCheckIn": [ "14:00", "13:00", "12:00" ], "lateCheckOut": [ "13:00", "14:00", "15:00", "16:00" ] }, { "path": "/sitecore/content/MOHG/Properties/Shenzhen", "propertyName": "Shenzhen", "fullHotelName": "Mandarin Oriental, Shenzhen", "destinationName": "Shenzhen", "shortDescription": "With one of the most stunning locations in the city – on the upper floors of a spectacular new skyscraper – Mandarin Oriental, Shenzhen, offers sweeping views of the entire city.", "signatureFan": "https://cdn-assets-eu.frontify.com/s3/frontify-enterprise-files-eu/eyJvYXV0aCI6eyJjbGllbnRfaWQiOiJzaXRlY29yZSJ9LCJwYXRoIjoibWFuZGFyaW4tb3JpZW50YWwtaG90ZWwtZ3JvdXBcL2ZpbGVcL3VGNXhmQlF1ZUJ1VzhuWU5zRHlaLnBuZyJ9:mandarin-oriental-hotel-group:bGjorz4UYqT1bl9P0h7s0I3TPF_Ynwrw8fnEi5iYR-4", "mobileLogo": "https://photos.mandarinoriental.com/is/image/MandarinOriental/shenzhen-hotel-side-logo-light", "logoAlt": "Mandarin Oriental, Shenzhen logo", "propertyImage": "https://photos.mandarinoriental.com/is/image/MandarinOriental/shenzhen-exterior-park", "propertyImageAlt": "Exterior view of Mandarin Oriental, Shenzhen.", "cancelPolicies": "", "welcomeText": "", "mapDirectionUrl": "https://www.google.com/maps/place/UpperHills+Tower+1/@22.5567316,114.0697775,17z/data=!3m1!4b1!4m5!3m4!1s0x3403f4682f8eedf9:0x6c76f50970154082!8m2!3d22.5567254!4d114.0721821?shorturl=1", "restrictionPolicy": "Rates are subject to 16.6% service charge and prevailing government taxes.
No charge for bookings cancelled by 6pm the day prior to arrival for rooms and three days for suites to avoid a one-night cancellation fee.
A credit card is required at time of booking.
Deposit by cash or credit card will be required upon check in.", "bookingTerms": [ "Το MOHG θα επεξεργαστεί τα προσωπικά σας δεδομένα σύμφωνα με την Πολιτική Απορρήτου του MOHG. Συναινείτε σε αυτή τη χρήση.", "Το MOHG θα διαβιβάσει τα προσωπικά σας δεδομένα σε τρίτα μέρη, σύμφωνα με την Πολιτική Απορρήτου του MOHG. Συναινείτε σε αυτή την γνωστοποίηση.", "Το MOHG θα διαβιβάσει τα προσωπικά σας δεδομένα σε τρίτα μέρη εκτός της Λαϊκής Δημοκρατίας της Κίνας, σύμφωνα με την Πολιτική Απορρήτου του MOHG. Συναινείτε σε αυτή τη διαβίβαση." ], "adultsAgeLabel": "13 years or older", "childrenAgeLabel": "Under 13 years old", "datesNotAvailableMessage": "", "datesNotAvailablePhone": "", "id": "36052", "propertyRegion": "Ασία-Ειρηνικός", "currency": { "fullName": "Chinese yuan", "symbol": "¥", "isoCode": "CNY", "enable": true }, "jumpMonth": "", "currencyCn": { "fullName": "Chinese yuan", "symbol": "¥", "isoCode": "CNY", "enable": true }, "maxGuestsAllowed": "5", "alertEnabled": false, "alertLabel": null, "alertLabelButton": null, "alertPanelTitle": null, "alerts": [], "addOns": [], "airportTransferAddOns": [ { "sitecoreId": "{421444DA-ED8B-4476-B480-4D0142EA34E4}", "addOnName": "Airport Transfer Service", "addOnImage": "https://photos.mandarinoriental.com/is/image/MandarinOriental/bangkok-16-suite-ambassador-bedroom", "addOnDescription": "Enjoy fast and convenient Airport Transfer service in one of Mandarin Oriental, Bangkok’s chauffer-driven sedans. Your driver will be waiting for you at the airport’s arrival hall. All of our vehicles are fully insured and equipped with Wi-Fi. Just sit back, relax and enjoy a comfortable, safe journey to the hotel.", "excludedRooms": [], "arrivalType": [ "Airplane", "Bus", "Ship", "Train" ], "departureType": [ "Airplane", "Bus", "Ship", "Train" ], "footerCounterLabel": "Vehicle Quantity", "vehicleTypeDetails": [ { "key": "LIMOAUDI", "value": "Audi S Class (up to 6 guests) - {{Price}}" }, { "key": "LIMOBMW", "value": "Mercedes Benz S Class (up to 4 guests) - {{Price}}" } ], "vehicleDetails": [ { "synxisId": "LIMOAUDI", "availableOnArrival": true, "availableOnDeparture": true, "excludeKidsFromPriceCalculations": false }, { "synxisId": "LIMOBMW", "availableOnArrival": true, "availableOnDeparture": true, "excludeKidsFromPriceCalculations": false } ], "vehicleTypeLabel": "Vehicle Type", "arrivalInformationLabel": "Arrival Information", "arrivalTypeLabel": "Arrival Type", "arrivalFlightNumberLabel": "Arrival Flight Number", "arrivalAirportLabel": "Arrival Airport", "arrivalDateLabel": "Arrival Date", "estimatedTimeOfArrivalLabel": "Estimated Time Of Arrival", "arrivalNotesLabel": "Arrival Notes", "departureInformationLabel": "Departure Information", "departureTypeLabel": "Departure Type", "departureAirportLabel": "Departure Airport", "departureFlightNumberLabel": "Departure Flight Number", "departureDateLabel": "Departure Date", "estimatedTimeOfDepartureLabel": "Estimated Time Of Departure", "departureNotesLabel": "Departure Notes" } ], "country": "China", "state": "Guangdong", "address": "Block A UpperHills, No. 5001 Huanggang Road, Futian District", "city": "Shenzhen", "postalCode": "", "latitude": "22.556850518", "longitude": "114.072191508", "phone": "+86 (755) 8802 6888", "email": "moszn-reservations@mohg.com", "liveChat": "https://hello.mandarinoriental.com/moszn", "checkIn": "15:00", "checkOut": "12:00", "earlyCheckIn": [ "14:00", "13:00", "12:00" ], "lateCheckOut": [ "13:00", "14:00", "15:00", "16:00" ] }, { "path": "/sitecore/content/MOHG/Properties/Singapore", "propertyName": "Singapore", "fullHotelName": "Mandarin Oriental, Singapore", "destinationName": "Singapore", "shortDescription": "Shaped like our iconic fan, Mandarin Oriental, Singapore is a five-star luxury hotel in Marina Bay. Only minutes from the central business district and with a choice of fabulous restaurants and fantastic rooms, we are the ultimate urban retreat.", "signatureFan": "https://cdn-assets-eu.frontify.com/s3/frontify-enterprise-files-eu/eyJvYXV0aCI6eyJjbGllbnRfaWQiOiJzaXRlY29yZSJ9LCJwYXRoIjoibWFuZGFyaW4tb3JpZW50YWwtaG90ZWwtZ3JvdXBcL2ZpbGVcLzk1czJyd1pDRlo2c25zc3RDdU55LnBuZyJ9:mandarin-oriental-hotel-group:qSFrwnuDF_k00upSHkEAevWT0Bj4NOfXqNK4QaRR-1A", "mobileLogo": "https://photos.mandarinoriental.com/is/content/MandarinOriental/MOSIN%20-%20Singapore/Logos/singapore-hotel-logo-SVG-mobile.svg", "logoAlt": "Mandarin Oriental, Singapore logo", "propertyImage": "https://photos.mandarinoriental.com/is/image/MandarinOriental/singapore-new-facade", "propertyImageAlt": "Exterior view of Mandarin Oriental, Singapore at night.", "cancelPolicies": "", "welcomeText": "", "mapDirectionUrl": "https://www.google.com/maps/place/Mandarin+Oriental,+Singapore/@1.2906289,103.8560871,1015m/data=!3m3!1e3!4b1!5s0x31da19a8f37be3f1:0xc77b3af91350f347!4m5!3m4!1s0x31da19a860b5b6b7:0x2030f2353a974ed5!8m2!3d1.2906235!4d103.8582758", "restrictionPolicy": "Rates are subject to 10% service charge and prevailing government taxes.
No charge for bookings cancelled by 2pm two days prior to arrival.
A credit card is required at time of booking; no charges will be made until check-out.
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