Mandarin Oriental, Taipei, together with Kai Tai Feng International Co., Ltd. (collectively referred to as "the Hotel"), reminds all guests to remain vigilant against fraudulent activities. To safeguard your interests, we strongly advise against engaging with unofficial or unsolicited messages, which may compromise your security.
The Hotel takes the matter of fraud prevention seriously and actively monitors such activities. Please note that any communication claiming to represent the Hotel—whether via phone, text message, Line, Facebook, or other social media platforms—requesting credit card details, personal information, or payment for offers such as discounted dining, accommodation packages, or voucher deals is fraudulent. We encourage you to exercise caution.
Should you encounter any suspicious communication, please contact the Hotel directly for verification or seek assistance via the “165 Anti-Fraud Hotline.”