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Cancel three days prior to 12pm local time day of scheduled arrival or pay one-night cancellation fee.
A credit card is required at time of booking.
First night of your stay will be charged in case of late cancellation or no-show.
Check-in is 3pm and check-out is 12pm.

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Rooms: No charge if cancelled more than 24 hours in advance.
State Rooms & Suites: 1 night deposit required. Cancel 3 days prior for State Rooms and Suites & 7 days prior for Siam Suite upwards to avoid a two-night cancellation fee.
Credit card is required at time of booking.

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No charge for bookings cancelled by 6pm 3 days prior to arrival. For late cancellation or no show, full stay room charge plus tax will be applied as penalty.
Full prepayment is required at time of booking.
Check-in is 3pm and check-out is 12pm.

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No charge for bookings cancelled by 6pm the day prior to arrival or 3 days prior for suites.
A credit card is required at time of booking; no charges will be made until check-out.
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Rates & taxes are quoted in EUR but charged in Turkish Lira.
A credit card is required at time of booking.

Rooms, Suites, Apartments
Cancellation must be made by 6pm local time 14 days prior to arrival to avoid 50% of stay charge as penalty.
14 days prior to arrival, 50% of the reservation value will be charged as non-refundable.

Villas
Cancellation must be made by 6pm local time 30 days prior to arrival to avoid 100% of stay charge as penalty.
50% of the reservation value will be charged as non-refundable at the time of booking.
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No se aplicará ningún cargo por cancelación de reservas hasta las 18:00 del día antes de la llegada.
Para efectuar la reserva, será necesaria una tarjeta de crédito. No se aplicará ningún cargo hasta el momento de realizar el registro de salida.", "bookingTerms": [ "Sí, acepto los términos de privacidad de datos de MOHG." ], "adultsAgeLabel": "13 years or older", "childrenAgeLabel": "Under 13 years old", "datesNotAvailableMessage": "", "datesNotAvailablePhone": "", "id": "21547", "propertyRegion": "América", "currency": { "fullName": "United States dollar", "symbol": "$", "isoCode": "USD", "enable": true }, "jumpMonth": "", "currencyCn": { "fullName": "Chinese yuan", "symbol": "¥", "isoCode": "CNY", "enable": true }, "maxGuestsAllowed": "5", "alertEnabled": false, "alertLabel": null, "alertLabelButton": null, "alertPanelTitle": null, "alerts": [], "addOns": [], "airportTransferAddOns": [ { "sitecoreId": "{B0A6313E-015E-416E-8CE5-F98CAF73A7D1}", "addOnName": "", "addOnImage": "https://photos.mandarinoriental.com/is/image/MandarinOriental/bangkok-16-suite-ambassador-bedroom", "addOnDescription": "", "excludedRooms": [], "arrivalType": [], "departureType": [], "footerCounterLabel": "", "vehicleTypeDetails": [ { "key": "", "value": "" }, { "key": "", "value": "" } ], "vehicleDetails": [ { "synxisId": "", "availableOnArrival": true, "availableOnDeparture": true, "excludeKidsFromPriceCalculations": false }, { "synxisId": "", "availableOnArrival": true, "availableOnDeparture": true, "excludeKidsFromPriceCalculations": false } ], "vehicleTypeLabel": "", "arrivalInformationLabel": "", "arrivalTypeLabel": "", "arrivalFlightNumberLabel": "", "arrivalAirportLabel": "", "arrivalDateLabel": "", "estimatedTimeOfArrivalLabel": "", "arrivalNotesLabel": "", "departureInformationLabel": "", "departureTypeLabel": "", "departureAirportLabel": "", "departureFlightNumberLabel": "", "departureDateLabel": "", "estimatedTimeOfDepartureLabel": "", "departureNotesLabel": "" } ], "country": "USA", "state": "Massachusetts", "address": "776 Boylston Street", "city": "Boston", "postalCode": "02199", "latitude": "42.348800000", "longitude": "-71.081382000", "phone": "+1 (617) 535 8888", "email": "mobos-reservations@mohg.com", "liveChat": "https://guests.glowing.io/#/17d11453-d820-4515-89f5-8801dd7264d2", "checkIn": "15:00", "checkOut": "12:00", "earlyCheckIn": [ "14:00", "13:00", "12:00" ], "lateCheckOut": [ "13:00", "14:00", "15:00", "16:00" ] }, { "path": "/sitecore/content/MOHG/Properties/Canouan", "propertyName": "Canouan", "fullHotelName": "Mandarin Oriental, Canouan", "destinationName": "Canouan", "shortDescription": "Enjoying an exclusive island setting in the idyllic Grenadines archipelago, Mandarin Oriental on Canouan Island is a true Caribbean paradise.", "signatureFan": "https://cdn-assets-eu.frontify.com/s3/frontify-enterprise-files-eu/eyJvYXV0aCI6eyJjbGllbnRfaWQiOiJzaXRlY29yZSJ9LCJwYXRoIjoibWFuZGFyaW4tb3JpZW50YWwtaG90ZWwtZ3JvdXBcL2ZpbGVcL2F4NUJyc2VIRkZtTHc5c0ZOeEtILnBuZyJ9:mandarin-oriental-hotel-group:bbmVMcF8V3GPppAnq1hwUVFuZLtLmaQeZQLwmOn9PPA", "mobileLogo": "https://photos.mandarinoriental.com/is/content/MandarinOriental/MOCAN%20-%20Canouan/Logos/canouan-hotel-logo-mobile-SVG.svg", "logoAlt": "Mandarin Oriental, Canouan logo", "propertyImage": "https://photos.mandarinoriental.com/is/image/MandarinOriental/canouan-hotel-exterior-aerial-01", "propertyImageAlt": "Aerial view of Mandarin Oriental, Canouan's exterior.", "cancelPolicies": "", "welcomeText": "", "mapDirectionUrl": "https://www.google.com/maps/place/@12.7135608,-61.3236797,16.59z/data=!4m5!3m4!1s0x8c477d7f7df415d3:0x7432142e4b7cee5f!8m2!3d12.7133899!4d-61.321491", "restrictionPolicy": "Cancel by 1pm 30 days prior to arrival or pay three-nights plus tax as a cancellation fee.
Cancel by 1pm 14 days prior to arrival or forfeit full stay.
A 3-nights deposit including tax is required at the time of reservation.", "bookingTerms": [ "Sí, acepto los términos de privacidad de datos de MOHG." ], "adultsAgeLabel": "13 years or older", "childrenAgeLabel": "Under 13 years old", "datesNotAvailableMessage": "", "datesNotAvailablePhone": "", "id": "79725", "propertyRegion": "América", "currency": { "fullName": "United States dollar", "symbol": "$", "isoCode": "USD", "enable": true }, "jumpMonth": "", "currencyCn": { "fullName": "Chinese yuan", "symbol": "¥", "isoCode": "CNY", "enable": true }, "maxGuestsAllowed": "5", "alertEnabled": true, "alertLabel": "For bookings for more than 10 nights, please contact the hotel at molon-reservations@mohg.com or on +44 (0) 20 7201 3772. [[alert]]", "alertLabelButton": "See More", "alertPanelTitle": "", "alerts": [ { "description": "

20 December – 4 January

All bookings during Festive season require a minimum stay of 10 nights for villa accommodations and 7 nights for suite accommodations. Please contact the hotel with any questions at mocan-reservations@mohg.com or +1 (212) 461 8068.

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Se cobrará un cargo de 350 CHF por fumar en la habitación.
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Special cancellation rules may apply.
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Special Rules may apply.
Please refer to the rate description.
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In our continued commitment to provide an exceptional experience, we are pleased to inform you that the MO Club Lounge will undergo an upgrade from 18 November 2024 to 1 February 2025.

During this period, MO Club Lounge services will be relocated to our Royal Suite on the 29th floor. Rest assured, your MO Club benefits and experience will remain unaffected. However, please note the following adjustments to dining and meeting room arrangements:

Breakfast will be served at the Mandarin Grill on the Ground Floor from 6:30 to 10:30am
Afternoon tea (from 2:30 to 4:30pm) and evening cocktails (from 5 to 7pm) will be available in the Royal Suite
Two meeting rooms will be set up within the Royal Suite

Operational hours will remain 6:30am to 11pm, and our dedicated MO Club team will be on hand to assist with any requirements during this time.

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In accordance with Macau Government, a 5% tourism tax will be exempted when your stay between 1 Aug and 31 December 2022.
No charge for bookings cancelled by 6pm 14 days prior to arrival.
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Para efectuar la reserva, será necesaria una tarjeta de crédito. No se aplicará ningún cargo hasta el momento de realizar el registro de salida.
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Full stay amount will be charged in case of early departure or no show.
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No charge for bookings cancelled by 6pm (local time) the day prior to arrival.
All Suite bookings must cancel 7 days prior to arrival to avoid a one-night cancellation fee.
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Rooms require a 24-hour cancellation notice, by 6pm one day prior to arrival. Signature Suites require a 7-day cancellation notice. Cancellation after this time is subject to a one night cancellation fee.
Rates do not apply for groups.
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Cancellation must be made by 1500 hours local time one day prior to arrival to avoid one night cancellation fee.
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No se aplicará ningún cargo por cancelación de reservas hasta las 14:00 (hora local) un día antes de la llegada.
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No charge for bookings cancelled by 6pm the day prior to arrival.
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No charge for bookings cancelled by 6pm the day prior to arrival. Otherwise, one night room charge will apply.
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No charge for bookings cancelled by 6pm the day prior to arrival for rooms and three days for suites to avoid a one-night cancellation fee.
A credit card is required at time of booking.
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No charge for bookings cancelled by 2pm two days prior to arrival.
A credit card is required at time of booking; no charges will be made until check-out.
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No charge for bookings cancelled by 3pm the day prior to arrival, local time.
A credit card is required at the time of booking.", "bookingTerms": [ "Sí, acepto los términos de privacidad de datos de MOHG." ], "adultsAgeLabel": "12 years or older", "childrenAgeLabel": "Under 12 years old", "datesNotAvailableMessage": "", "datesNotAvailablePhone": "", "id": "59555", "propertyRegion": "Asia Pacific", "currency": { "fullName": "New Taiwan dollar", "symbol": "$", "isoCode": "TWD", "enable": true }, "jumpMonth": "", "currencyCn": { "fullName": "Chinese yuan", "symbol": "¥", "isoCode": "CNY", "enable": true }, "maxGuestsAllowed": "3", "alertEnabled": false, "alertLabel": null, "alertLabelButton": null, "alertPanelTitle": null, "alerts": [], "addOns": [], "airportTransferAddOns": [ { "sitecoreId": "{85103386-4FC9-429B-8AFE-9D551A569ED9}", "addOnName": "", "addOnImage": "https://photos.mandarinoriental.com/is/image/MandarinOriental/bangkok-16-suite-ambassador-bedroom", "addOnDescription": "", "excludedRooms": [], "arrivalType": [], "departureType": [], "footerCounterLabel": "", "vehicleTypeDetails": [ { "key": "", "value": "" }, { "key": "", "value": "" } ], "vehicleDetails": [ { "synxisId": "", "availableOnArrival": true, "availableOnDeparture": true, "excludeKidsFromPriceCalculations": false }, { "synxisId": "", "availableOnArrival": true, "availableOnDeparture": true, "excludeKidsFromPriceCalculations": false } ], "vehicleTypeLabel": "", "arrivalInformationLabel": "", "arrivalTypeLabel": "", "arrivalFlightNumberLabel": "", "arrivalAirportLabel": "", "arrivalDateLabel": "", "estimatedTimeOfArrivalLabel": "", "arrivalNotesLabel": "", "departureInformationLabel": "", "departureTypeLabel": "", "departureAirportLabel": "", "departureFlightNumberLabel": "", "departureDateLabel": "", "estimatedTimeOfDepartureLabel": "", "departureNotesLabel": "" } ], "country": "", "state": "", "address": "No. 158 Dunhua North Road", "city": "Taipei", "postalCode": "10548", "latitude": "25.055728000", "longitude": "121.548015000", "phone": "+886 2 2715 6888", "email": "motpe-sales@mohg.com", "liveChat": "", "checkIn": "15:00", "checkOut": "12:00", "earlyCheckIn": [ "14:00", "13:00", "12:00" ], "lateCheckOut": [ "13:00", "14:00", "15:00", "16:00" ] }, { "path": "/sitecore/content/MOHG/Properties/Tokyo", "propertyName": "Tokyo", "fullHotelName": "Mandarin Oriental, Tokyo", "destinationName": "Tokyo", "shortDescription": "Conveniently located in Nihonbashi, Mandarin Oriental, Tokyo is a five-star luxury hotel with views to take your breath away. Exuding crisp, contemporary style, we pride ourselves on our excellent technology, renowned spa, innovative restaurants and impeccable service.", "signatureFan": "https://cdn-assets-eu.frontify.com/s3/frontify-enterprise-files-eu/eyJvYXV0aCI6eyJjbGllbnRfaWQiOiJzaXRlY29yZSJ9LCJwYXRoIjoibWFuZGFyaW4tb3JpZW50YWwtaG90ZWwtZ3JvdXBcL2ZpbGVcL3hVM2VDREtZcEFwVW5oWllRUll0LnBuZyJ9:mandarin-oriental-hotel-group:PZr1aMnU5GANgkdKbiKt1v47AulF8PcGJqAqrjFMOs8", "mobileLogo": "https://photos.mandarinoriental.com/is/content/MandarinOriental/MOTYO%20-%20Tokyo/Logos/tokyo-hotel-logo-SVG-mobile.svg", "logoAlt": "Mandarin Oriental, Tokyo logo", "propertyImage": "https://photos.mandarinoriental.com/is/image/MandarinOriental/tokyo-5-star-east-lobby-01-landscape", "propertyImageAlt": "Hotel lobby at Mandarin Oriental, Tokyo.", "cancelPolicies": "", "welcomeText": "", "mapDirectionUrl": "https://www.google.com/maps/place/Mandarin+Oriental,+Tokyo/@35.6870518,139.7708747,825m/data=!3m2!1e3!4b1!4m5!3m4!1s0x601889557c55cddb:0x42a36e66867fa461!8m2!3d35.6870475!4d139.7730634", "restrictionPolicy": "No charge for cancellation by 3pm the day prior to arrival for rooms and 3 days prior to arrival for suites. Otherwise, a one-night room charge plus tax will apply. Please note that the cancellation policy does not apply for certain dates or room packages.
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