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Cancel three days prior to 12pm local time day of scheduled arrival or pay one-night cancellation fee.
A credit card is required at time of booking.
First night of your stay will be charged in case of late cancellation or no-show.
Check-in is 3pm and check-out is 12pm.

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客室：24時間前までキャンセル料は発生しません。
ステートルームおよびスイート：1泊分の前払金を申し受けます。ステートルームおよびスイートは3日前まで、サイアムスイート以上は7日前までにキャンセルする場合、2泊分のキャンセル料は発生しません。
ご予約時にクレジットカードが必要です。

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Full prepayment is required at time of booking.
Check-in is 3pm and check-out is 12pm.

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No charge for bookings cancelled by 6pm the day prior to arrival or 3 days prior for suites.
A credit card is required at time of booking; no charges will be made until check-out.
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Rates & taxes are quoted in EUR but charged in Turkish Lira.
A credit card is required at time of booking.

Rooms, Suites, Apartments
Cancellation must be made by 6pm local time 14 days prior to arrival to avoid 50% of stay charge as penalty.
14 days prior to arrival, 50% of the reservation value will be charged as non-refundable.

Villas
Cancellation must be made by 6pm local time 30 days prior to arrival to avoid 100% of stay charge as penalty.
50% of the reservation value will be charged as non-refundable at the time of booking.
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For bookings for more than 10 nights, please contact the hotel at molon-reservations@mohg.com or on +44 (0) 20 7201 3772.

Different cancellation and payment conditions apply to bookings of 10 nights or more. You may be contacted to confirm your booking and any additional details for your reservation.

20 December – 4 January

All bookings during Festive season require a minimum stay of 10 nights for villa accommodations and 7 nights for suite accommodations. Please contact the hotel with any questions at mocan-reservations@mohg.com or +1 (212) 461 8068.

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Rates are subject to CHF 3.75 city tax per night per person.
No charge for bookings cancelled before 12pm, one day prior arrival. Cancellations made after this time will be charged a one-night cancellation fee.
A fee of CHF 350 is charged for smoking in the guest room.
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No charge for bookings cancelled by 4pm one day prior to arrival. Cancellations made after this time will be charged one-night cancellation fee.
Special cancellation rules may apply.
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ご到着の前日の16:00までにご予約をキャンセルされた場合、キャンセル料は発生しません。
特別な規定が適用される場合があります。
料金説明をご参照ください。
ご予約時に保証のためのクレジットカードが必要になります。", "bookingTerms": [ "はい、私はMOHGの「個人情報の保護に関する規約」に同意します。" ], "adultsAgeLabel": "12 years or older", "childrenAgeLabel": "Under 12 years old", "datesNotAvailableMessage": "", "datesNotAvailablePhone": "", "id": "514", "propertyRegion": "アジア太平洋地域", "currency": { "fullName": "Hong Kong dollar", "symbol": "$", "isoCode": "HKD", "enable": true }, "jumpMonth": "", "currencyCn": { "fullName": "Chinese yuan", "symbol": "¥", "isoCode": "CNY", "enable": true }, "maxGuestsAllowed": "5", "alertEnabled": false, "alertLabel": null, "alertLabelButton": null, "alertPanelTitle": null, "alerts": [], "addOns": [], "airportTransferAddOns": [ { "sitecoreId": "{C51E8563-0F3C-46DD-9949-86F0D646B10B}", "addOnName": "Airport Transfer Service", "addOnImage": "https://photos.mandarinoriental.com/is/image/MandarinOriental/hong-kong-13-service-doorman", "addOnDescription": "Enjoy fast and convenient Airport Transfer service in one of Mandarin Oriental, Hong Kong’s chauffer-driven sedans. 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今後も引き続きお客さまに特別な体験をお届けできるよう、2024年11月18日から2025年2月23日までMOクラブラウンジの改修を行うこととなりました。

この期間、MOクラブラウンジのサービスは29階ロイヤルスイートに場所を変えてご提供いたします。MOクラブの特典やおもてなしに影響が及ぶことはございませんので、ご安心ください。ただし、ダイニングおよびミーティングルームのご利用に関しては以下の調整を行います。

朝食は1階「マンダリングリル」にて、6:30～10:30にご提供いたします。
アフタヌーンティー（14:30～16:30）およびイブニングカクテル（17:00～19:00）は、ロイヤルスイートでご利用いただけます。
2つのミーティングルームは、ロイヤルスイート内に設けます。

営業時間は従来と同様に6:30～23:00です。この時間帯は、専属のMOクラブチームが常駐して、あらゆるご要望に対応いたします。

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In accordance with Macau Government, a 5% tourism tax will be exempted when your stay between 1 Aug and 31 December 2022.
No charge for bookings cancelled by 6pm 14 days prior to arrival.
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A credit card is required at the time of reservation; no charges will be made until check-out.
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No charge for bookings cancelled by 6pm (local time) the day prior to arrival.
All Suite bookings must cancel 7 days prior to arrival to avoid a one-night cancellation fee.
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A city tax will be added to your daily rate.
No charge for bookings cancelled by 3pm the day prior to arrival.
We reserve the right to take an authorization on the credit card to guarantee the booking.
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Rates are quoted in EUR but charged in CZK.
Rooms require a 24-hour cancellation notice, by 6pm one day prior to arrival. Signature Suites require a 7-day cancellation notice. Cancellation after this time is subject to a one night cancellation fee.
Rates do not apply for groups.
All reservations must be guaranteed with a valid credit card, or the reservation will be automatically released.", "bookingTerms": [ "はい、私はMOHGの「個人情報の保護に関する規約」に同意します。" ], "adultsAgeLabel": "13 years or older", "childrenAgeLabel": "Under 13 years old", "datesNotAvailableMessage": "", "datesNotAvailablePhone": "", "id": "639", "propertyRegion": "ヨーロッパ", "currency": { "fullName": "Euro", "symbol": "€", "isoCode": "EUR", "enable": true }, "jumpMonth": "", "currencyCn": { "fullName": "Chinese yuan", "symbol": "¥", "isoCode": "CNY", "enable": true }, "maxGuestsAllowed": "5", "alertEnabled": false, "alertLabel": null, "alertLabelButton": null, "alertPanelTitle": null, "alerts": [], "addOns": [], "airportTransferAddOns": [ { "sitecoreId": "{EE028DA2-A9F3-4168-8659-6406465A5E8E}", "addOnName": "", "addOnImage": "https://photos.mandarinoriental.com/is/image/MandarinOriental/bangkok-16-suite-ambassador-bedroom", "addOnDescription": "", "excludedRooms": [], "arrivalType": [], "departureType": [], "footerCounterLabel": "", "vehicleTypeDetails": [ { "key": "", "value": "" }, { "key": "", "value": "" } ], "vehicleDetails": [ { "synxisId": "", "availableOnArrival": true, "availableOnDeparture": true, "excludeKidsFromPriceCalculations": false }, { "synxisId": "", "availableOnArrival": true, "availableOnDeparture": true, "excludeKidsFromPriceCalculations": false } ], "vehicleTypeLabel": "", "arrivalInformationLabel": "", "arrivalTypeLabel": "", "arrivalFlightNumberLabel": "", "arrivalAirportLabel": "", "arrivalDateLabel": "", "estimatedTimeOfArrivalLabel": "", "arrivalNotesLabel": "", "departureInformationLabel": "", "departureTypeLabel": "", "departureAirportLabel": "", "departureFlightNumberLabel": "", "departureDateLabel": "", "estimatedTimeOfDepartureLabel": "", "departureNotesLabel": "" } ], "country": "Czech Republic", "state": "", "address": "Nebovidská 459/1, Malá Strana", "city": "Prague", "postalCode": "118 00", "latitude": "50.085378000", "longitude": "14.405401000", "phone": "+420 233 088 888", "email": "moprg-reservations@mohg.com", "liveChat": "https://guests.glowing.io/#/9c0d4eaa-1ae5-4c7f-be1b-da887ea7390b", "checkIn": "15:00", "checkOut": "12:00", "earlyCheckIn": [ "14:00", "13:00", "12:00" ], "lateCheckOut": [ "13:00", "14:00", "15:00", "16:00" ] }, { "path": "/sitecore/content/MOHG/Properties/Riyadh", "propertyName": "Riyadh", "fullHotelName": "Mandarin Oriental Al Faisaliah, Riyadh", "destinationName": "Riyadh", "shortDescription": "Al Faisaliah Hotel is conveniently located on Olaya Street near King Fahad Road, within a world-class retail and entertainment complex that includes the lavish Al Faisaliah Mall.", "signatureFan": "https://cdn-assets-eu.frontify.com/s3/frontify-enterprise-files-eu/eyJvYXV0aCI6eyJjbGllbnRfaWQiOiJzaXRlY29yZSJ9LCJwYXRoIjoibWFuZGFyaW4tb3JpZW50YWwtaG90ZWwtZ3JvdXBcL2ZpbGVcLzJKUGlzd3NZNHVRSlVzcXR2c1ZQLnBuZyJ9:mandarin-oriental-hotel-group:mnHDpJy1cZOT7twj-RDAVCd5mlFXE7aFvx1PTsaYPkk", "mobileLogo": "https://photos.mandarinoriental.com/is/image/MandarinOriental/riyadh-hotel-side-logo-light", "logoAlt": "Al Faisaliah Hotel, Riyadh logo", "propertyImage": "https://photos.mandarinoriental.com/is/image/MandarinOriental/riyadh-exterior-morning-view-apr22", "propertyImageAlt": "Exterior view of Al Faisaliah Hotel, Riyadh.", "cancelPolicies": "", "welcomeText": "", "mapDirectionUrl": "https://www.google.com/maps/place/Al+Faisaliah+Hotel/@24.6903619,46.6819242,17z/data=!4m8!3m7!1s0x3e2f03890d489399:0x5150c28ec6abe1da!5m2!4m1!1i2!8m2!3d24.6903619!4d46.6841129?shorturl=1", "restrictionPolicy": "Rates are subject to 15% Value Added Tax and 5 pct Municipality Fee.
Cancellation must be made by 1500 hours local time one day prior to arrival to avoid one night cancellation fee.
All reservations must be guaranteed by credit card at the time of booking.", "bookingTerms": [ "はい、私はMOHGの「個人情報の保護に関する規約」に同意します。" ], "adultsAgeLabel": "13 years or older", "childrenAgeLabel": "Under 13 years old", "datesNotAvailableMessage": "", "datesNotAvailablePhone": "", "id": "30797", "propertyRegion": "中東＆アフリカ", "currency": { "fullName": "Saudi riyal", "symbol": "ر.س", "isoCode": "SAR", "enable": true }, "jumpMonth": "", "currencyCn": { "fullName": "Chinese yuan", "symbol": "¥", "isoCode": "CNY", "enable": true }, "maxGuestsAllowed": "5", "alertEnabled": false, "alertLabel": null, "alertLabelButton": null, "alertPanelTitle": null, "alerts": [], "addOns": [], "airportTransferAddOns": [ { "sitecoreId": "{84A0354B-EFBE-4569-BA5F-9DC6E3FF20CB}", "addOnName": "", "addOnImage": "https://photos.mandarinoriental.com/is/image/MandarinOriental/bangkok-16-suite-ambassador-bedroom", "addOnDescription": "", "excludedRooms": [], "arrivalType": [], "departureType": [], "footerCounterLabel": "", "vehicleTypeDetails": [ { "key": "", "value": "" }, { "key": "", "value": "" } ], "vehicleDetails": [ { "synxisId": "", "availableOnArrival": true, "availableOnDeparture": true, "excludeKidsFromPriceCalculations": false }, { "synxisId": "", "availableOnArrival": true, "availableOnDeparture": true, "excludeKidsFromPriceCalculations": false } ], "vehicleTypeLabel": "", "arrivalInformationLabel": "", "arrivalTypeLabel": "", "arrivalFlightNumberLabel": "", "arrivalAirportLabel": "", "arrivalDateLabel": "", "estimatedTimeOfArrivalLabel": "", "arrivalNotesLabel": "", "departureInformationLabel": "", "departureTypeLabel": "", "departureAirportLabel": "", "departureFlightNumberLabel": "", "departureDateLabel": "", "estimatedTimeOfDepartureLabel": "", "departureNotesLabel": "" } ], "country": "Saudi Arabia", "state": "Riyadh", "address": "P.O. Box 4148, King Fahad Rd.", "city": "Olaya", "postalCode": "11491", "latitude": "24.774265000", "longitude": "46.738586000", "phone": "+966 11 273 2000", "email": "moryd-reservations@mohg.com", "liveChat": "", "checkIn": "15:00", "checkOut": "13:00", "earlyCheckIn": [ "14:00", "13:00", "12:00" ], "lateCheckOut": [ "13:00", "14:00", "15:00", "16:00" ] }, { "path": "/sitecore/content/MOHG/Properties/Santiago", "propertyName": "Santiago", "fullHotelName": "Mandarin Oriental, Santiago", "destinationName": "Santiago", "shortDescription": "Considered one of the most luxurious hotels of South America, Mandarin Oriental, Santiago is located in an exclusive district of the Chilean capital - Las Condes, a central area known for commerce and tourism in the city.", "signatureFan": "https://cdn-assets-eu.frontify.com/s3/frontify-enterprise-files-eu/eyJvYXV0aCI6eyJjbGllbnRfaWQiOiJzaXRlY29yZSJ9LCJwYXRoIjoibWFuZGFyaW4tb3JpZW50YWwtaG90ZWwtZ3JvdXBcL2ZpbGVcL2ozb3N2TXVWYkdHaDRCSHNCWFlLLnBuZyJ9:mandarin-oriental-hotel-group:-JcuM3DY1AxlTt_1h0WN6AW9Gx7-Lrdr8fK5MZiJ_yw", "mobileLogo": "https://photos.mandarinoriental.com/is/content/MandarinOriental/MOSTG%20-%20Santiago/Logos/santiago-hotel-logo-mobile-SVG.svg", "logoAlt": "Mandarin Oriental, Santiago logo", "propertyImage": "https://photos.mandarinoriental.com/is/image/MandarinOriental/santiago-exterior-skyline", "propertyImageAlt": "Skyline exterior of Mandarin Oriental, Santiago.", "cancelPolicies": "", "welcomeText": "", "mapDirectionUrl": "https://www.google.com/maps/place/Las+Condes/@-33.4042086,-70.5848291,693m/data=!3m2!1e3!4b1!4m13!1m7!3m6!1s0x9662cf250b11616f:0x40a1a95f9435d7a0!2sAv.+Pdte.+Kennedy+Lateral+4601,+Las+Condes,+Regi%C3%B3n+Metropolitana,+Chile!3b1!8m2!3d-33.4040847!4d-70.5832669!3m4!1s0x9662cf257a40fdd9:0x3922d8534964b1b8!8m2!3d-33.4042086!4d-70.5826404", "restrictionPolicy": "Rates are subject to 19% VAT.
No charge for bookings cancelled by 2pm local time, one day prior to arrival.
A credit card is required at time of booking; no charges will be made until check-out.", "bookingTerms": [ "はい、私はMOHGの「個人情報の保護に関する規約」に同意します。" ], "adultsAgeLabel": "13 years or older", "childrenAgeLabel": "Under 13 years old", "datesNotAvailableMessage": "", "datesNotAvailablePhone": "", "id": "78149", "propertyRegion": "アメリカ大陸", "currency": { "fullName": "United States dollar", "symbol": "$", "isoCode": "USD", "enable": true }, "jumpMonth": "", "currencyCn": { "fullName": "Chinese yuan", "symbol": "¥", "isoCode": "CNY", "enable": true }, "maxGuestsAllowed": "5", "alertEnabled": false, "alertLabel": null, "alertLabelButton": null, "alertPanelTitle": null, "alerts": [], "addOns": [], "airportTransferAddOns": [ { "sitecoreId": "{56BABD06-B742-4BE4-9CAE-048BC378A35C}", "addOnName": "", "addOnImage": "https://photos.mandarinoriental.com/is/image/MandarinOriental/bangkok-16-suite-ambassador-bedroom", "addOnDescription": "", "excludedRooms": [], "arrivalType": [], "departureType": [], "footerCounterLabel": "", "vehicleTypeDetails": [ { "key": "", "value": "" }, { "key": "", "value": "" } ], "vehicleDetails": [ { "synxisId": "", "availableOnArrival": true, "availableOnDeparture": true, "excludeKidsFromPriceCalculations": false }, { "synxisId": "", "availableOnArrival": true, "availableOnDeparture": true, "excludeKidsFromPriceCalculations": false } ], "vehicleTypeLabel": "", "arrivalInformationLabel": "", "arrivalTypeLabel": "", "arrivalFlightNumberLabel": "", "arrivalAirportLabel": "", "arrivalDateLabel": "", "estimatedTimeOfArrivalLabel": "", "arrivalNotesLabel": "", "departureInformationLabel": "", "departureTypeLabel": "", "departureAirportLabel": "", "departureFlightNumberLabel": "", "departureDateLabel": "", "estimatedTimeOfDepartureLabel": "", "departureNotesLabel": "" } ], "country": "Chile", "state": "Santiago", "address": "Presidente Kennedy Avenue 4601", "city": "Las Condes", "postalCode": "756 0994", "latitude": "-33.403870000", "longitude": "-70.582998000", "phone": "+56 2 2950 3088", "email": "mostg-reservations@mohg.com", "liveChat": "https://guests.glowing.io/#/2a374f76-ec25-4b53-a0ca-37e729e12550", "checkIn": "15:00", "checkOut": "12:00", "earlyCheckIn": [ "14:00", "13:00", "12:00" ], "lateCheckOut": [ "13:00", "14:00", "15:00", "16:00" ] }, { "path": "/sitecore/content/MOHG/Properties/Sanya", "propertyName": "Sanya", "fullHotelName": "Mandarin Oriental, Sanya", "destinationName": "Sanya", "shortDescription": "Combining contemporary design with laid-back beach chic, Mandarin Oriental, Sanya enjoys a balmy year-round climate, five-star luxury facilities and a breathtaking location on a private bay.", "signatureFan": "https://cdn-assets-eu.frontify.com/s3/frontify-enterprise-files-eu/eyJvYXV0aCI6eyJjbGllbnRfaWQiOiJzaXRlY29yZSJ9LCJwYXRoIjoibWFuZGFyaW4tb3JpZW50YWwtaG90ZWwtZ3JvdXBcL2ZpbGVcL0tMcmVkUVRKNkR5aTdMNFY3UmcxLnBuZyJ9:mandarin-oriental-hotel-group:_4Z_VHSHZ-mLvFhtAstwQw78e4LuSzElQsBfhIAsJ-o", "mobileLogo": "https://photos.mandarinoriental.com/is/content/MandarinOriental/MOSAN%20-%20Sanya/Logos/sanya-hotel-logo-SVG-mobile.svg", "logoAlt": "Mandarin Oriental, Sanya logo", "propertyImage": "https://photos.mandarinoriental.com/is/image/MandarinOriental/sanya-exterior-3", "propertyImageAlt": "Exterior view of Mandarin Oriental, Sanya.", "cancelPolicies": "", "welcomeText": "", "mapDirectionUrl": "https://www.google.com/maps/place/Mandarin+Oriental,+Sanya/@18.2129011,109.53526,476m/data=!3m1!1e3!4m8!1m2!2m1!1sMandarin+Oriental,+Sanya!3m4!1s0x31454b1adb8522b1:0xf5e82ebeaa190f09!8m2!3d18.2132279!4d109.5372052", "restrictionPolicy": "Rates are subject to 16.6% service charge and tax.
No charge for bookings cancelled by 6pm the day prior to arrival.
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No charge for bookings cancelled by 6pm the day prior to arrival. Otherwise, one night room charge will apply.
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No charge for bookings cancelled by 6pm the day prior to arrival for rooms and three days for suites to avoid a one-night cancellation fee.
A credit card is required at time of booking.
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No charge for bookings cancelled by 2pm two days prior to arrival.
A credit card is required at time of booking; no charges will be made until check-out.
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ご到着前日の15:00（現地時間）までにご予約をキャンセルされた場合、キャンセル料は発生しません。
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