Mandarin Oriental is the award-winning owner and operator of some of the world’s most luxurious hotels, resorts and residences. Renowned for creating outstanding properties, each destination reflects the Group’s dual Asian heritage, local culture and unique design. Driven by a passion for the exceptional, every day, everywhere, the Group’s mission is to craft time enriching experiences that transform the ordinary to the exceptional and guests to fans through its legendary service. The Group now operates 41 hotels, 12 residences and 26 exclusive homes in 26 countries and territories with many more projects under development. Mandarin Oriental continues to drive its reputation as an innovative leader in luxury hospitality, delivering sustainable growth over the long term. The Group is a member of the Jardine Matheson Group.
Our Company
Our History
Our History
We have a long and established history, and are proud of our Asian heritage. For over 60 years, Mandarin Oriental has been established as a leader in luxury hospitality, and has a rich and proud history. Our mission, to delight our guests each and every day began with the opening of our flagship property, The Mandarin, in 1963 in Hong Kong.
Publications
Mission & Guiding Principles
Mission & Guiding Principles
Our Mission
To delight and inspire our fans at every opportunity. We are committed to continual improvement, to making a difference every day and to being the best.
Corporate Responsibility
Corporate Responsibility
Sustainability Reports
We report on our progress annually. Learn more about our corporate responsibility efforts.