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Cancel three days prior to 12pm local time day of scheduled arrival or pay one-night cancellation fee.
A credit card is required at time of booking.
First night of your stay will be charged in case of late cancellation or no-show.
Check-in is 3pm and check-out is 12pm.

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ห้องพัก: หากยกเลิกล่วงหน้ามากกว่า 24 ชั่วโมง ไม่มีการคิดค่าธรรมเนียม
ห้องสเตทรูม & ห้องสวีท: ต้องวางมัดจำ 1 คืน ยกเลิกล่วงหน้า 3 วันสำหรับห้องสเตทรูมและห้องสวีท และยกเลิก 7 วันล่วงหน้าสำหรับห้องสยามสวีทและห้องพักในระดับที่สูงกว่าเพื่อหลีกเลี่ยงค่าธรรมเนียมการยกเลิกสองคืน
ต้องมีบัตรเครดิตเพื่อทำการจอง

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A credit card is required at time of booking; no charges will be made until check-out.
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No charge for bookings cancelled by 6pm 3 days prior to arrival. For late cancellation or no show, full stay room charge plus tax will be applied as penalty.
Full prepayment is required at time of booking.
Check-in is 3pm and check-out is 12pm.

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A credit card is required at time of booking.

Rooms, Suites, Apartments
Cancellation must be made by 6pm local time 14 days prior to arrival to avoid 50% of stay charge as penalty.
14 days prior to arrival, 50% of the reservation value will be charged as non-refundable.

Villas
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20 December – 4 January

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No charge for bookings cancelled before 12pm, one day prior arrival. Cancellations made after this time will be charged a one-night cancellation fee.
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Special Rules may apply.
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Breakfast will be served at the Mandarin Grill on the Ground Floor from 6:30 to 10:30am
Afternoon tea (from 2:30 to 4:30pm) and evening cocktails (from 5 to 7pm) will be available in the Royal Suite
Two meeting rooms will be set up within the Royal Suite

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In accordance with Macau Government, a 5% tourism tax will be exempted when your stay between 1 Aug and 31 December 2022.
No charge for bookings cancelled by 6pm 14 days prior to arrival.
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A credit card is required at the time of reservation; no charges will be made until check-out.
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Full stay amount will be charged in case of early departure or no show.
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No charge for bookings cancelled by 6pm (local time) the day prior to arrival.
All Suite bookings must cancel 7 days prior to arrival to avoid a one-night cancellation fee.
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No charge for bookings cancelled by 4pm the day prior to arrival.
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No charge for bookings cancelled by 3pm the day prior to arrival.
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Rates are quoted in EUR but charged in CZK.
Rooms require a 24-hour cancellation notice, by 6pm one day prior to arrival. Signature Suites require a 7-day cancellation notice. Cancellation after this time is subject to a one night cancellation fee.
Rates do not apply for groups.
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Cancellation must be made by 1500 hours local time one day prior to arrival to avoid one night cancellation fee.
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No charge for bookings cancelled by 2pm local time, one day prior to arrival.
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No charge for bookings cancelled by 6pm the day prior to arrival.
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No charge for bookings cancelled by 6pm the day prior to arrival. Otherwise, one night room charge will apply.
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No charge for bookings cancelled by 6pm the day prior to arrival for rooms and three days for suites to avoid a one-night cancellation fee.
A credit card is required at time of booking.
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