Our Spa offers a variety of customized and signature offerings. Spa treatments are available for guests 18 years of age and older.
For a complete wellness experience, guests are encouraged to arrive 30 to 45 minutes prior to their appointment time to fully immerse in our spa's wellness offerings featuring a Crystal Steam Room, Vitality Pool, and Relaxation Lounge.
Spa Arrival
We recommend that you arrive to arrive to The Spa 45 minutes prior to your first scheduled appointment. This allows you ample time to visit the spa’s thermal experiences, an oasis of heat and water, to truly prepare for your treatment journey. To ensure a holistic Spa experience for each guest, kindly note that our heat and water facilities are only available prior to treatments.
Gratuity
For your convenience, a 20% gratuity will be added for each service on your final bill.
Appointment Information
We offer our busy guests a reliable timetable; therefore, arriving late will simply limit the time of your treatment, reducing your full benefit and enjoyment. Your treatment will end on time to prevent inconvenience to the next guest. The full treatment price will apply. Weekday pricing is Monday to Thursday. Weekend pricing is Friday to Sunday. Please kindly note that availability and pricing are subject to change at any time without prior notice.
Cancellation Policy
Please allow 48-hour notice of cancellation to avoid a 100% charge. No show appointments will incur a 100% charge. A credit card number is required at the time of booking in order to guarantee the appointment
Cleanliness
Our Spa has always upheld strict hygiene protocols and the wellbeing of our guests and colleagues is our number one priority. We would like to reassure you that additional protocols have been introduced to provide you with a safe environment during your visit with us. Our treatment rooms and equipment are sterilized and sanitized after each guest and enhanced cleaning procedures have been implemented in all areas.
Loss or Damage
We regret that we cannot be responsible for any loss or damage of personal articles. Please keep all valuables with you in your treatment suite during your visit or you may have access to a safety deposit box at the front desk of the hotel. For the protection of your clothing, we also ask that you wear the robe provided.
Spa Boutique
To continue your spa regimen at home, spa products used in treatments are available in our Spa Boutique. A selection of wellness lifestyle products and accessories are also available.
Guests
The Spa welcomes both hotel and outside guests for any of our treatments. Please note that the use of the Fitness Center is reserved for hotel guests and residents.
Digital Disconnection
Our Spa offers each guest the chance to relax in a tranquil setting. We appreciate you turning off your mobile phone and other electronic devices.
Pregnancy
We have specially designed treatments for expectant mothers in their second and third trimester. Please let The Spa Concierge guide you in selecting a treatment, taking into consideration your wellbeing during this special time.
Age Requirements
The minimum age to access The Spa and Fitness Center is 18 years old.