Social Name: SH Management SAS
Legal status and form: simplified joint stock company with a single shareholder
TVA: FR87 49 31 98 659
RCS: 493 198 659 R.C.S. Paris
Share Capital: 16 507 500,00 EUROS
Right to retract:
Should your travel plans change, kindly inform us by 3pm (Paris local time) one day prior to arrival, for rooms and suites (up to Panoramic Suite), in order to avoid a one-night cancellation fee.
Booking & cancellation policy for the signature suites:
10% deposit of total stay upon reservation time non-refundable. Cancellation policy until 7 days prior to arrival (by 3pm Paris local time) to avoid a cancellation charge of 50% of the total amount of the stay. Cancellation policy until 3 days prior to arrival (by 3pm Paris local time) to avoid a cancellation charge of 100% of the total amount of the stay.
Mediation:
Guests should first contact customer services at mopar-managerfo@mohg.com or the hotel to attempt to resolve any dispute amicably. If the response is negative or absent within sixty (60) days from the claim, guest can contact a mediator at postal address: 197 boulevard Saint-Germain, 75007, Paris or on the website: www.mediationconso-ame.com
Telephone solicitation:
Mandarin Oriental Hotel Group does not solicit guests by telephone.
You can register on the Bloctel telephone anti-solicitation list, a free service set up by the government, by following the steps on the website: Bloctel
Please note that your registration can be effective within a maximum of 30 days after the issue of your registration receipt.
Professional Equality Index
Mandarin Oriental, Paris achieved a score of 85/100, detailed as follows:
- Pay gap: 35/40
- Differences in individual pay rises: 10/20
- Differences in promotions: 15/15
- Percentage of female employees receiving a pay rise on return from maternity leave: 15/15
- Number of employees of the under-represented gender in the top 10 highest earners: 10/10