We recommend that you check in at the Spa Reception at least 15 minutes prior to your first scheduled appointment. This allows us to have a brief discussion with you about your treatment expectations and gives you ample time to visit the spa gardens.
Spa Etiquette
Our spa environment is one of relaxation and tranquillity. Please respect all spa guest's right to privacy and serenity. Please speak in soft tones and enjoy the quiet at the spa area. We recommend you put your mobile phone on silent to enjoy the Spa treatment.
Reservations
We highly recommend booking your treatment in advance to ensure that your preferred time and service is available.
Spa Arrival
We recommend that you check in at the Spa Reception at least 15 minutes prior to your first scheduled appointment. This allows us to have a brief discussion with you about your treatment expectations and gives you ample time to visit the spa gardens.
Health Conditions
Please advise us of any health conditions, allergies or injuries which could affect your service when making your spa reservation. Heat& water facilities are not recommended for pregnant ladies.
Pregnancy
We have specially designed treatments for expectant mothers. Please allow the Spa Concierge to guide you in selecting which treatments are most suitable for you during this special time.
Cleanliness
In keeping with our commitment to cleanliness, safety and hygiene, our equipment is sterilized and sanitized after every service and treatment.
Cancellation Policy
Please allow 2 hours cancellation notice to avoid 100% charges.