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Cancel three days prior to 12pm local time day of scheduled arrival or pay one-night cancellation fee.
A credit card is required at time of booking.
First night of your stay will be charged in case of late cancellation or no-show.
Check-in is 3pm and check-out is 12pm.

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Rooms: No charge if cancelled more than 24 hours in advance.
State Rooms & Suites: 1 night deposit required. Cancel 3 days prior for State Rooms and Suites & 7 days prior for Siam Suite upwards to avoid a two-night cancellation fee.
Credit card is required at time of booking.

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Для подтверждения бронирования необходимо указать данные кредитной карты. Оплата списывается со счета только после выезда.
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No charge for bookings cancelled by 6pm 3 days prior to arrival. For late cancellation or no show, full stay room charge plus tax will be applied as penalty.
Full prepayment is required at time of booking.
Check-in is 3pm and check-out is 12pm.

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No charge for bookings cancelled by 6pm the day prior to arrival or 3 days prior for suites.
A credit card is required at time of booking; no charges will be made until check-out.
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A credit card is required at time of booking.

Rooms, Suites, Apartments
Cancellation must be made by 6pm local time 14 days prior to arrival to avoid 50% of stay charge as penalty.
14 days prior to arrival, 50% of the reservation value will be charged as non-refundable.

Villas
Cancellation must be made by 6pm local time 30 days prior to arrival to avoid 100% of stay charge as penalty.
50% of the reservation value will be charged as non-refundable at the time of booking.
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20 December – 4 January

All bookings during Festive season require a minimum stay of 10 nights for villa accommodations and 7 nights for suite accommodations. Please contact the hotel with any questions at mocan-reservations@mohg.com or +1 (212) 461 8068.

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Rates are subject to CHF 3.75 city tax per night per person.
No charge for bookings cancelled before 12pm, one day prior arrival. Cancellations made after this time will be charged a one-night cancellation fee.
A fee of CHF 350 is charged for smoking in the guest room.
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No charge for bookings cancelled by 4pm one day prior to arrival. Cancellations made after this time will be charged one-night cancellation fee.
Special cancellation rules may apply.
A credit card is required at time of booking; no charges will be made until check-out.", "bookingTerms": [ "MOHG будет обрабатывать ваши Персональные данные в соответствии с политикой конфиденциальности MOHG. Вы даете согласие на такое использование.", "MOHG будет передавать ваши Персональные данные третьим лицам в соответствии с политикой конфиденциальности MOHG. Вы даете согласие на такую передачу.", "MOHG будет передавать ваши Персональные данные третьим лицам, находящимся за пределами Китайской Народной Республики, в соответствии с политикой конфиденциальности MOHG. Вы даете согласие на такую передачу." ], "adultsAgeLabel": "12 years or older", "childrenAgeLabel": "Under 12 years old", "datesNotAvailableMessage": "", "datesNotAvailablePhone": "", "id": "56732", "propertyRegion": "Азиатско-Тихоокеанский регион", "currency": { "fullName": "Chinese yuan", "symbol": "¥", "isoCode": "CNY", "enable": true }, "jumpMonth": "", "currencyCn": { "fullName": "Chinese yuan", "symbol": "¥", "isoCode": "CNY", "enable": true }, "maxGuestsAllowed": "5", "alertEnabled": false, "alertLabel": null, "alertLabelButton": null, "alertPanelTitle": null, "alerts": [], "addOns": [], "airportTransferAddOns": [ { "sitecoreId": "{CD0A2F5E-0E84-4CA1-A372-0C09C458ACB7}", "addOnName": "", "addOnImage": "https://photos.mandarinoriental.com/is/image/MandarinOriental/bangkok-16-suite-ambassador-bedroom", "addOnDescription": "", "excludedRooms": [], "arrivalType": [], "departureType": [], "footerCounterLabel": "", "vehicleTypeDetails": [ { "key": "", "value": "" }, { "key": "", "value": "" } ], "vehicleDetails": [ { "synxisId": "", "availableOnArrival": true, "availableOnDeparture": true, "excludeKidsFromPriceCalculations": false }, { "synxisId": "", "availableOnArrival": true, "availableOnDeparture": true, "excludeKidsFromPriceCalculations": false } ], "vehicleTypeLabel": "", "arrivalInformationLabel": "", "arrivalTypeLabel": "", "arrivalFlightNumberLabel": "", "arrivalAirportLabel": "", "arrivalDateLabel": "", "estimatedTimeOfArrivalLabel": "", "arrivalNotesLabel": "", "departureInformationLabel": "", "departureTypeLabel": "", "departureAirportLabel": "", "departureFlightNumberLabel": "", "departureDateLabel": "", "estimatedTimeOfDepartureLabel": "", "departureNotesLabel": "" } ], "country": "China", "state": "", "address": "389 Tianhe Road, Tianhe District", "city": "Guangzhou", "postalCode": "", "latitude": "23.134865000", "longitude": "113.333205000", "phone": "+86 20 3808 8888", "email": "mogzh-reservations@mohg.com", "liveChat": "", "checkIn": "15:00", "checkOut": "12:00", "earlyCheckIn": [ "14:00", "13:00", "12:00" ], "lateCheckOut": [ "13:00", "14:00", "15:00", "16:00" ] }, { "path": "/sitecore/content/MOHG/Properties/HongKongMandarinOriental", "propertyName": "Hong Kong - Mandarin Oriental", "fullHotelName": "Mandarin Oriental, Hong Kong", "destinationName": "Hong Kong", "shortDescription": "As our first and flagship hotel, Mandarin Oriental, Hong Kong is as legendary as the city itself. With a central location and five-star facilities, we are renowned for our sleek design, impressive service and exquisite blend of luxury, comfort and style.", "signatureFan": "https://photos.mandarinoriental.com/is/image/MandarinOriental/hong-kong-hotel-signature-fan", "mobileLogo": "https://photos.mandarinoriental.com/is/content/MandarinOriental/MOHKG%20-%20Hong%20Kong/Logos/hong-kong-hotel-logo-SVG-mobile.svg", "logoAlt": "Mandarin Oriental, Hong Kong logo", "propertyImage": "https://photos.mandarinoriental.com/is/image/MandarinOriental/hong-kong-13-exterior-view", "propertyImageAlt": "Exterior view of Mandarin Oriental, Hong Kong at night.", "cancelPolicies": "", "welcomeText": "", "mapDirectionUrl": "https://www.google.com/maps/place/Mandarin+Oriental,+Hong+Kong/@22.281924,114.1572868,939m/data=!3m2!1e3!4b1!4m5!3m4!1s0x3404006465228fb9:0x714d79b4857054f3!8m2!3d22.2819191!4d114.1594755", "restrictionPolicy": "Rates are subject to 10% service charge.
No charge for bookings cancelled by 4pm the day prior to arrival.
Special Rules may apply.
Please refer to the rate description.
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В противном случае взимается плата за отмену в размере стоимости одной ночи для номеров, люксов Junior и люксов с одной спальней.
При бронировании люксов Specialty необходима предоплата в размере 50 %. Предоплата возврату не подлежит.
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A credit card is required at time of booking.
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Чтобы забронировать больше 10 ночей, обратитесь по эл. почте molon-reservations@mohg.com или по тел. +44 (0) 20 7201 3772.

Для бронирования на период от 10 ночей применяются особые условия отмены и оплаты. С вами могут связаться для подтверждения бронирования и дополнительных условий.

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A credit card is required at the time of reservation; no charges will be made until check-out.
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No charge for bookings cancelled by 6pm (local time) the day prior to arrival.
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Rates are quoted in EUR but charged in CZK.
Rooms require a 24-hour cancellation notice, by 6pm one day prior to arrival. Signature Suites require a 7-day cancellation notice. Cancellation after this time is subject to a one night cancellation fee.
Rates do not apply for groups.
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Cancellation must be made by 1500 hours local time one day prior to arrival to avoid one night cancellation fee.
All reservations must be guaranteed by credit card at the time of booking.", "bookingTerms": [ "Да, я принимаю условия конфиденциальности данных компании MOHG." ], "adultsAgeLabel": "13 years or older", "childrenAgeLabel": "Under 13 years old", "datesNotAvailableMessage": "", "datesNotAvailablePhone": "", "id": "30797", "propertyRegion": "Ближний Восток и Африка", "currency": { "fullName": "Saudi riyal", "symbol": "ر.س", "isoCode": "SAR", "enable": true }, "jumpMonth": "", "currencyCn": { "fullName": "Chinese yuan", "symbol": "¥", "isoCode": "CNY", "enable": true }, "maxGuestsAllowed": "5", "alertEnabled": false, "alertLabel": null, "alertLabelButton": null, "alertPanelTitle": null, "alerts": [], "addOns": [], "airportTransferAddOns": [ { "sitecoreId": "{84A0354B-EFBE-4569-BA5F-9DC6E3FF20CB}", "addOnName": "", "addOnImage": "https://photos.mandarinoriental.com/is/image/MandarinOriental/bangkok-16-suite-ambassador-bedroom", "addOnDescription": "", "excludedRooms": [], "arrivalType": [], "departureType": [], "footerCounterLabel": "", "vehicleTypeDetails": [ { "key": "", "value": "" }, { "key": "", "value": "" } ], "vehicleDetails": [ { "synxisId": "", "availableOnArrival": true, "availableOnDeparture": true, "excludeKidsFromPriceCalculations": false }, { "synxisId": "", "availableOnArrival": true, "availableOnDeparture": true, "excludeKidsFromPriceCalculations": false } ], "vehicleTypeLabel": "", "arrivalInformationLabel": "", "arrivalTypeLabel": "", "arrivalFlightNumberLabel": "", "arrivalAirportLabel": "", "arrivalDateLabel": "", "estimatedTimeOfArrivalLabel": "", "arrivalNotesLabel": "", "departureInformationLabel": "", "departureTypeLabel": "", "departureAirportLabel": "", "departureFlightNumberLabel": "", "departureDateLabel": "", "estimatedTimeOfDepartureLabel": "", "departureNotesLabel": "" } ], "country": "Saudi Arabia", "state": "Riyadh", "address": "P.O. Box 4148, King Fahad Rd.", "city": "Olaya", "postalCode": "11491", "latitude": "24.774265000", "longitude": "46.738586000", "phone": "+966 11 273 2000", "email": "moryd-reservations@mohg.com", "liveChat": "", "checkIn": "15:00", "checkOut": "13:00", "earlyCheckIn": [ "14:00", "13:00", "12:00" ], "lateCheckOut": [ "13:00", "14:00", "15:00", "16:00" ] }, { "path": "/sitecore/content/MOHG/Properties/Santiago", "propertyName": "Santiago", "fullHotelName": "Mandarin Oriental, Santiago", "destinationName": "Santiago", "shortDescription": "Considered one of the most luxurious hotels of South America, Mandarin Oriental, Santiago is located in an exclusive district of the Chilean capital - Las Condes, a central area known for commerce and tourism in the city.", "signatureFan": "https://photos.mandarinoriental.com/is/image/MandarinOriental/santiago-hotel-signature-fan", "mobileLogo": "https://photos.mandarinoriental.com/is/content/MandarinOriental/MOSTG%20-%20Santiago/Logos/santiago-hotel-logo-mobile-SVG.svg", "logoAlt": "Mandarin Oriental, Santiago logo", "propertyImage": "https://photos.mandarinoriental.com/is/image/MandarinOriental/santiago-exterior-skyline", "propertyImageAlt": "Skyline exterior of Mandarin Oriental, Santiago.", "cancelPolicies": "", "welcomeText": "", "mapDirectionUrl": "https://www.google.com/maps/place/Las+Condes/@-33.4042086,-70.5848291,693m/data=!3m2!1e3!4b1!4m13!1m7!3m6!1s0x9662cf250b11616f:0x40a1a95f9435d7a0!2sAv.+Pdte.+Kennedy+Lateral+4601,+Las+Condes,+Regi%C3%B3n+Metropolitana,+Chile!3b1!8m2!3d-33.4040847!4d-70.5832669!3m4!1s0x9662cf257a40fdd9:0x3922d8534964b1b8!8m2!3d-33.4042086!4d-70.5826404", "restrictionPolicy": "Rates are subject to 19% VAT.
No charge for bookings cancelled by 2pm local time, one day prior to arrival.
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No charge for bookings cancelled by 6pm the day prior to arrival.
A credit card is required at time of booking; no charges will be made until check-out.", "bookingTerms": [ "MOHG будет обрабатывать ваши Персональные данные в соответствии с политикой конфиденциальности MOHG. Вы даете согласие на такое использование.", "MOHG будет передавать ваши Персональные данные третьим лицам в соответствии с политикой конфиденциальности MOHG. Вы даете согласие на такую передачу.", "MOHG будет передавать ваши Персональные данные третьим лицам, находящимся за пределами Китайской Народной Республики, в соответствии с политикой конфиденциальности MOHG. Вы даете согласие на такую передачу." ], "adultsAgeLabel": "13 years or older", "childrenAgeLabel": "Under 13 years old", "datesNotAvailableMessage": "", "datesNotAvailablePhone": "", "id": "648", "propertyRegion": "Азиатско-Тихоокеанский регион", "currency": { "fullName": "Chinese yuan", "symbol": "¥", "isoCode": "CNY", "enable": true }, "jumpMonth": "", "currencyCn": { "fullName": "Chinese yuan", "symbol": "¥", "isoCode": "CNY", "enable": true }, "maxGuestsAllowed": "5", "alertEnabled": false, "alertLabel": null, "alertLabelButton": null, "alertPanelTitle": null, "alerts": [], "addOns": [], "airportTransferAddOns": [ { "sitecoreId": "{01BEB5F5-799D-4411-838E-19699C403C9A}", "addOnName": "", "addOnImage": "https://photos.mandarinoriental.com/is/image/MandarinOriental/bangkok-16-suite-ambassador-bedroom", "addOnDescription": "", "excludedRooms": [], "arrivalType": [], "departureType": [], "footerCounterLabel": "", "vehicleTypeDetails": [ { "key": "", "value": "" }, { "key": "", "value": "" } ], "vehicleDetails": [ { "synxisId": "", "availableOnArrival": true, "availableOnDeparture": true, "excludeKidsFromPriceCalculations": false }, { "synxisId": "", "availableOnArrival": true, "availableOnDeparture": true, "excludeKidsFromPriceCalculations": false } ], "vehicleTypeLabel": "", "arrivalInformationLabel": "", "arrivalTypeLabel": "", "arrivalFlightNumberLabel": "", "arrivalAirportLabel": "", "arrivalDateLabel": "", "estimatedTimeOfArrivalLabel": "", "arrivalNotesLabel": "", "departureInformationLabel": "", "departureTypeLabel": "", "departureAirportLabel": "", "departureFlightNumberLabel": "", "departureDateLabel": "", "estimatedTimeOfDepartureLabel": "", "departureNotesLabel": "" } ], "country": "China", "state": "", "address": "12 Yuhai Road, Sanya", "city": "Hainan", "postalCode": "572000", "latitude": "18.212868000", "longitude": "109.536698000", "phone": "+86 (898) 8820 9999", "email": "mosan-reservations@mohg.com", "liveChat": "", "checkIn": "15:00", "checkOut": "12:00", "earlyCheckIn": [ "14:00", "13:00", "12:00" ], "lateCheckOut": [ "13:00", "14:00", "15:00", "16:00" ] }, { "path": "/sitecore/content/MOHG/Properties/Shanghai", "propertyName": "Shanghai", "fullHotelName": "Mandarin Oriental Pudong, Shanghai", "destinationName": "Shanghai", "shortDescription": "Located on the banks of the Huangpu River in the heart of Pudong’s central financial district, we offer the perfect combination of style, comfort and world-class service.", "signatureFan": "https://photos.mandarinoriental.com/is/image/MandarinOriental/shanghai-hotel-signature-fan", "mobileLogo": "https://photos.mandarinoriental.com/is/content/MandarinOriental/MOPUD%20-%20Shanghai/Logos/shanghai-hotel-logo-SVG-mobile.svg", "logoAlt": "Mandarin Oriental Pudong, Shanghai logo", "propertyImage": "https://photos.mandarinoriental.com/is/image/MandarinOriental/shanghai-exterior-dusk", "propertyImageAlt": "Exterior view of Mandarin Oriental Pudong, Shanghai at dusk.", "cancelPolicies": "", "welcomeText": "", "mapDirectionUrl": "https://www.google.com/maps/place/Mandarin+Oriental+Pudong,+Shanghai/@31.2435786,121.5051593,868m/data=!3m2!1e3!4b1!4m5!3m4!1s0x35b270bcdee3cf7d:0x9359e7242f1c22a9!8m2!3d31.243574!4d121.507348", "restrictionPolicy": "Rates are subject to 16.6% service charge and tax.
No charge for bookings cancelled by 6pm the day prior to arrival. Otherwise, one night room charge will apply.
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No charge for bookings cancelled by 6pm the day prior to arrival for rooms and three days for suites to avoid a one-night cancellation fee.
A credit card is required at time of booking.
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No charge for bookings cancelled by 2pm two days prior to arrival.
A credit card is required at time of booking; no charges will be made until check-out.
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