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Cancel three days prior to 12pm local time day of scheduled arrival or pay one-night cancellation fee.
A credit card is required at time of booking.
First night of your stay will be charged in case of late cancellation or no-show.
Check-in is 3pm and check-out is 12pm.

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Rooms: No charge if cancelled more than 24 hours in advance.
State Rooms & Suites: 1 night deposit required. Cancel 3 days prior for State Rooms and Suites & 7 days prior for Siam Suite upwards to avoid a two-night cancellation fee.
Credit card is required at time of booking.

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A credit card is required at time of booking; no charges will be made until check-out.
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No charge for bookings cancelled by 6pm 3 days prior to arrival. For late cancellation or no show, full stay room charge plus tax will be applied as penalty.
Full prepayment is required at time of booking.
Check-in is 3pm and check-out is 12pm.

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No charge for bookings cancelled by 6pm the day prior to arrival or 3 days prior for suites.
A credit card is required at time of booking; no charges will be made until check-out.
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A credit card is required at time of booking.

Rooms, Suites, Apartments
Cancellation must be made by 6pm local time 14 days prior to arrival to avoid 50% of stay charge as penalty.
14 days prior to arrival, 50% of the reservation value will be charged as non-refundable.

Villas
Cancellation must be made by 6pm local time 30 days prior to arrival to avoid 100% of stay charge as penalty.
50% of the reservation value will be charged as non-refundable at the time of booking.
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Cancel by 1pm 14 days prior to arrival or forfeit full stay.
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20 December – 4 January

All bookings during Festive season require a minimum stay of 10 nights for villa accommodations and 7 nights for suite accommodations. Please contact the hotel with any questions at mocan-reservations@mohg.com or +1 (212) 461 8068.

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Rates are subject to CHF 3.75 city tax per night per person.
No charge for bookings cancelled before 12pm, one day prior arrival. Cancellations made after this time will be charged a one-night cancellation fee.
A fee of CHF 350 is charged for smoking in the guest room.
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No charge for bookings cancelled by 4pm one day prior to arrival. Cancellations made after this time will be charged one-night cancellation fee.
Special cancellation rules may apply.
A credit card is required at time of booking; no charges will be made until check-out.", "bookingTerms": [ "MOHG, kendi gizlilik politikasında belirtilen şekilde Kişisel Verilerinizi işleyecektir. Bu tür bir kullanıma onay vermektesiniz.", "MOHG, kendi gizlilik politikasında belirtilen şekilde Kişisel Verilerinizi üçüncü taraflara aktaracaktır. Bu tür bir paylaşıma onay vermektesiniz.", "MOHG, kendi gizlilik politikasında belirtilen şekilde Kişisel Verilerinizi Çin Halk Cumhuriyeti dışındaki üçüncü taraflara aktaracaktır. Bu tür bir aktarıma onay vermektesiniz." ], "adultsAgeLabel": "12 years or older", "childrenAgeLabel": "Under 12 years old", "datesNotAvailableMessage": "", "datesNotAvailablePhone": "", "id": "56732", "propertyRegion": "Asya Pasifik", "currency": { "fullName": "Chinese yuan", "symbol": "¥", "isoCode": "CNY", "enable": true }, "jumpMonth": "", "currencyCn": { "fullName": "Chinese yuan", "symbol": "¥", "isoCode": "CNY", "enable": true }, "maxGuestsAllowed": "5", "alertEnabled": false, "alertLabel": null, "alertLabelButton": null, "alertPanelTitle": null, "alerts": [], "addOns": [], "airportTransferAddOns": [ { "sitecoreId": "{CD0A2F5E-0E84-4CA1-A372-0C09C458ACB7}", "addOnName": "", "addOnImage": "https://photos.mandarinoriental.com/is/image/MandarinOriental/bangkok-16-suite-ambassador-bedroom", "addOnDescription": "", "excludedRooms": [], "arrivalType": [], "departureType": [], "footerCounterLabel": "", "vehicleTypeDetails": [ { "key": "", "value": "" }, { "key": "", "value": "" } ], "vehicleDetails": [ { "synxisId": "", "availableOnArrival": true, "availableOnDeparture": true, "excludeKidsFromPriceCalculations": false }, { "synxisId": "", "availableOnArrival": true, "availableOnDeparture": true, "excludeKidsFromPriceCalculations": false } ], "vehicleTypeLabel": "", "arrivalInformationLabel": "", "arrivalTypeLabel": "", "arrivalFlightNumberLabel": "", "arrivalAirportLabel": "", "arrivalDateLabel": "", "estimatedTimeOfArrivalLabel": "", "arrivalNotesLabel": "", "departureInformationLabel": "", "departureTypeLabel": "", "departureAirportLabel": "", "departureFlightNumberLabel": "", "departureDateLabel": "", "estimatedTimeOfDepartureLabel": "", "departureNotesLabel": "" } ], "country": "China", "state": "", "address": "389 Tianhe Road, Tianhe District", "city": "Guangzhou", "postalCode": "", "latitude": "23.134865000", "longitude": "113.333205000", "phone": "+86 20 3808 8888", "email": "mogzh-reservations@mohg.com", "liveChat": "", "checkIn": "15:00", "checkOut": "12:00", "earlyCheckIn": [ "14:00", "13:00", "12:00" ], "lateCheckOut": [ "13:00", "14:00", "15:00", "16:00" ] }, { "path": "/sitecore/content/MOHG/Properties/HongKongMandarinOriental", "propertyName": "Hong Kong - Mandarin Oriental", "fullHotelName": "Mandarin Oriental, Hong Kong", "destinationName": "Hong Kong", "shortDescription": "As our first and flagship hotel, Mandarin Oriental, Hong Kong is as legendary as the city itself. With a central location and five-star facilities, we are renowned for our sleek design, impressive service and exquisite blend of luxury, comfort and style.", "signatureFan": "https://photos.mandarinoriental.com/is/image/MandarinOriental/hong-kong-hotel-signature-fan", "mobileLogo": "https://photos.mandarinoriental.com/is/content/MandarinOriental/MOHKG%20-%20Hong%20Kong/Logos/hong-kong-hotel-logo-SVG-mobile.svg", "logoAlt": "Mandarin Oriental, Hong Kong logo", "propertyImage": "https://photos.mandarinoriental.com/is/image/MandarinOriental/hong-kong-13-exterior-view", "propertyImageAlt": "Exterior view of Mandarin Oriental, Hong Kong at night.", "cancelPolicies": "", "welcomeText": "", "mapDirectionUrl": "https://www.google.com/maps/place/Mandarin+Oriental,+Hong+Kong/@22.281924,114.1572868,939m/data=!3m2!1e3!4b1!4m5!3m4!1s0x3404006465228fb9:0x714d79b4857054f3!8m2!3d22.2819191!4d114.1594755", "restrictionPolicy": "Rates are subject to 10% service charge.
No charge for bookings cancelled by 4pm the day prior to arrival.
Special Rules may apply.
Please refer to the rate description.
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Doğal güzelliklerin ortasında göz alıcı çağdaş mimari ve eşsiz hizmet kalitesi, burayı hem şehrin sakinleri hem de uluslararası ziyaretçiler için gözde bir destinasyon haline getiriyor. ", "signatureFan": "https://photos.mandarinoriental.com/is/image/MandarinOriental/istanbul-hotel-signature-fan", "mobileLogo": "https://photos.mandarinoriental.com/is/content/MandarinOriental/MOIST%20-%20Istanbul/Logos/bosphorus-side-logo.svg", "logoAlt": "Mandarin Oriental Bosphorus, Istanbul logo", "propertyImage": "https://photos.mandarinoriental.com/is/image/MandarinOriental/istanbul-exterior-01-v3", "propertyImageAlt": "Exterior view of Mandarin Oriental Bosphorus, Istanbul.", "cancelPolicies": "", "welcomeText": "", "mapDirectionUrl": "https://www.google.com/maps/place/Mandarin+Oriental/@41.0570233,29.033433,17z/data=!3m1!4b1!4m8!3m7!1s0x14cab79d7f133593:0xb9182e0040343f01!5m2!4m1!1i2!8m2!3d41.0570329!4d29.035436", "restrictionPolicy": "Odalar, Junior Süit ve Tek Yatak Odalı Süit rezervasyonlarında yapılacak iptal ve değişiklikler, gecelik iptal bedeli ödememek için rezervasyon ile belirlenmiş varış tarihinden en az 120 saat önce yapılmalıdır.
Özel süitler için, toplam fiyatın %50'si rezervasyon yapılırken tahsil edilmektedir. Bu odalar için tam ücret iadesi mümkün değildir.
Gelmemeniz veya erken ayrılmanız halinde, belirlenmiş olan tüm konaklama süreniz için tam ücret tahsil edilecektir.
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For bookings for more than 10 nights, please contact the hotel at molon-reservations@mohg.com or on +44 (0) 20 7201 3772.

Different cancellation and payment conditions apply to bookings of 10 nights or more. You may be contacted to confirm your booking and any additional details for your reservation.

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A city tax will be added to your daily rate.
No charge for bookings cancelled by 3pm the day prior to arrival.
We reserve the right to take an authorization on the credit card to guarantee the booking.
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Rates are quoted in EUR but charged in CZK.
Rooms require a 24-hour cancellation notice, by 6pm one day prior to arrival. Signature Suites require a 7-day cancellation notice. Cancellation after this time is subject to a one night cancellation fee.
Rates do not apply for groups.
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Cancellation must be made by 1500 hours local time one day prior to arrival to avoid one night cancellation fee.
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No charge for bookings cancelled by 2pm local time, one day prior to arrival.
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No charge for bookings cancelled by 6pm the day prior to arrival.
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No charge for bookings cancelled by 6pm the day prior to arrival. Otherwise, one night room charge will apply.
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No charge for bookings cancelled by 6pm the day prior to arrival for rooms and three days for suites to avoid a one-night cancellation fee.
A credit card is required at time of booking.
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No charge for bookings cancelled by 2pm two days prior to arrival.
A credit card is required at time of booking; no charges will be made until check-out.
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