mandarin salon at mandarin oriental, hong kong
Hong Kong

The Mandarin Salon

The Mandarin Salon offers fine hair styling, manicures, pedicures, make-up, beauty treatments, waxing services and the result-oriented facials.
  • Hours: 8am - 7pm (Monday - Saturday)
    9am - 6pm (Sunday)
    9am - 6pm (Public Holiday)


Treatments

 

The Mandarin Salon also offers manicures, pedicures, make-up, beauty treatments, waxing services and the result-oriented facials.



Salon Specialists

Terms & Conditions

 

Advanced Bookings
We highly recommend booking your treatment in advance to ensure that your preferred time and service is available.

 

Cancellation Policy
Please allow three hours’ notice of cancellation to avoid charges.

 

Any cancellations within three hours will incur a 100% charge.

 

Gift Cards
Gift cards are available at The Mandarin Salon, providing the ideal gift for friends and loved ones.

 

Salon Arrival
We recommend you arrive at The Mandarin Salon reception five minutes prior to your appointment. This allows us to welcome you and have a brief discussion with you about your booking.

 

First Time Guest
All first-time guests receiving beauty treatments in The Mandarin Salon are required to complete a consultation card before their treatment.

 

Age Requirement
The minimum age requirement for those receiving beauty treatments is 16 years old.

 

Health Conditions
When making your salon reservation, please advise us of any health conditions, allergies, or injuries which could affect your service.

 

Pregnancy
We have specifically designed treatments for expectant mothers; please inform The Mandarin Salon concierge should you book a beauty treatment.

 

Cleanliness
In keeping with our commitment to cleanliness, safety and hygiene, our equipment is sterilised and sanitised after every service and treatment.

 

Loss or Damage
We regret that we cannot be responsible for any loss or damage of personal articles. For the protection of your clothing, we ask that you wear the cape provided.

 

Accidents or Injuries
The Mandarin Salon shall not be liable for any accidents or injury suffered by any guest.

 

Refund Policy
Unopened retail products can be exchanged within 10 days of purchase, if presented with the original receipt. No cash or credit card refunds will be processed.