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Cancel three days prior to 12pm local time day of scheduled arrival or pay one-night cancellation fee.
A credit card is required at time of booking.
First night of your stay will be charged in case of late cancellation or no-show.
Check-in is 3pm and check-out is 12pm.

Rooms: No charge if cancelled more than 24 hours in advance.
State Rooms & Suites: 1 night deposit required. Cancel 3 days prior for State Rooms and Suites & 7 days prior for Siam Suite upwards to avoid a two-night cancellation fee.
Credit card is required at time of booking.

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Para efectuar la reserva, será necesaria una tarjeta de crédito. No se aplicará ningún cargo hasta el momento de realizar el registro de salida.
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No charge for bookings cancelled by 6pm 3 days prior to arrival. For late cancellation or no show, full stay room charge plus tax will be applied as penalty.
Full prepayment is required at time of booking.
Check-in is 3pm and check-out is 12pm.

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No charge for bookings cancelled by 6pm the day prior to arrival or 3 days prior for suites.
A credit card is required at time of booking; no charges will be made until check-out.
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Rates & taxes are quoted in EUR but charged in Turkish Lira.
A credit card is required at time of booking.

Rooms, Suites, Apartments
Cancellation must be made by 6pm local time 14 days prior to arrival to avoid 50% of stay charge as penalty.
14 days prior to arrival, 50% of the reservation value will be charged as non-refundable.

Villas
Cancellation must be made by 6pm local time 30 days prior to arrival to avoid 100% of stay charge as penalty.
50% of the reservation value will be charged as non-refundable at the time of booking.
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Cancel by 1pm 14 days prior to arrival or forfeit full stay.
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20 December – 4 January

All bookings during Festive season require a minimum stay of 10 nights for villa accommodations and 7 nights for suite accommodations. Please contact the hotel with any questions at mocan-reservations@mohg.com or +1 (212) 461 8068.

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Las tarifas están sujetas a un impuesto municipal de 3.75 CHF por persona y noche.
No se aplicará ningún cargo por cancelación de reservas antes de las 12:00 del día antes de la llegada. A las cancelaciones realizadas después de esa hora se les aplicará un cargo por cancelación equivalente a una noche de estancia.
Se cobrará un cargo de 350 CHF por fumar en la habitación.
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No charge for bookings cancelled by 4pm one day prior to arrival. Cancellations made after this time will be charged one-night cancellation fee.
Special cancellation rules may apply.
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No charge for bookings cancelled by 4pm the day prior to arrival.
Special Rules may apply.
Please refer to the rate description.
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Full payment is required. No refunds or amendments permitted.
A credit card is required at time of booking.
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Cancellations must be made by 1400 hours one day prior to arrival date for rooms or 3 days prior for suites to avoid one night’s cancellation fee.
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Para reservas de más de 10 noches, póngase en contacto con el hotel llamando al +44 (0) 20 7201 3772 o escriba a molon-reservations@mohg.com.

Se aplican condiciones de cancelación y de pago diferentes para las reservas de 10 o más noches. Es posible que nos pongamos en contacto con usted para confirmar detalles adicionales sobre su reserva.

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All reservations must be guaranteed with deposit at time of booking.
Deposit is not required unless otherwise stated in the rate description.
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Para efectuar la reserva, será necesaria una tarjeta de crédito. No se aplicará ningún cargo hasta el momento de realizar el registro de salida.
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No charge for bookings cancelled by 6pm (local time) the day prior to arrival.
All Suite bookings must cancel 7 days prior to arrival to avoid a one-night cancellation fee.
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No se aplicará ningún cargo por cancelación de reservas hasta las 14:00 (hora local) un día antes de la llegada.
Para efectuar la reserva, será necesaria una tarjeta de crédito. No se aplicará ningún cargo hasta el momento de realizar el registro de salida.", "bookingTerms": [ "Sí, acepto los términos de privacidad de datos de MOHG." ], "adultsAgeLabel": "13 years or older", "childrenAgeLabel": "Under 13 years old", "datesNotAvailableMessage": "", "datesNotAvailablePhone": "", "id": "78149", "propertyRegion": "América", "currency": { "fullName": "United States dollar", "symbol": "$", "isoCode": "USD", "enable": true }, "jumpMonth": "", "currencyCn": { "fullName": "Chinese yuan", "symbol": "¥", "isoCode": "CNY", "enable": true }, "maxGuestsAllowed": "5", "alertEnabled": false, "alertLabel": null, "alertLabelButton": null, "alertPanelTitle": null, "alerts": [], "addOns": [], "airportTransferAddOns": [ { "sitecoreId": "{56BABD06-B742-4BE4-9CAE-048BC378A35C}", "addOnName": "", "addOnImage": "https://photos.mandarinoriental.com/is/image/MandarinOriental/bangkok-16-suite-ambassador-bedroom", "addOnDescription": "", "excludedRooms": [], "arrivalType": [], "departureType": [], "footerCounterLabel": "", "vehicleTypeDetails": [ { "key": "", "value": "" }, { "key": "", "value": "" } ], "vehicleDetails": [ { "synxisId": "", "availableOnArrival": true, "availableOnDeparture": true, "excludeKidsFromPriceCalculations": false }, { "synxisId": "", "availableOnArrival": true, "availableOnDeparture": true, "excludeKidsFromPriceCalculations": false } ], "vehicleTypeLabel": "", "arrivalInformationLabel": "", "arrivalTypeLabel": "", "arrivalFlightNumberLabel": "", "arrivalAirportLabel": "", "arrivalDateLabel": "", "estimatedTimeOfArrivalLabel": "", "arrivalNotesLabel": "", "departureInformationLabel": "", "departureTypeLabel": "", "departureAirportLabel": "", "departureFlightNumberLabel": "", "departureDateLabel": "", "estimatedTimeOfDepartureLabel": "", "departureNotesLabel": "" } ], "country": "Chile", "state": "Santiago", "address": "Presidente Kennedy Avenue 4601", "city": "Las Condes", "postalCode": "756 0994", "latitude": "-33.403870000", "longitude": "-70.582998000", "phone": "+56 2 2950 3088", "email": "mostg-reservations@mohg.com", "liveChat": "https://guests.glowing.io/#/2a374f76-ec25-4b53-a0ca-37e729e12550", "checkIn": "15:00", "checkOut": "12:00", "earlyCheckIn": [ "14:00", "13:00", "12:00" ], "lateCheckOut": [ "13:00", "14:00", "15:00", "16:00" ] }, { "path": "/sitecore/content/MOHG/Properties/Sanya", "propertyName": "Sanya", "fullHotelName": "Mandarin Oriental, Sanya", "destinationName": "Sanya", "shortDescription": "Combining contemporary design with laid-back beach chic, Mandarin Oriental, Sanya enjoys a balmy year-round climate, five-star luxury facilities and a breathtaking location on a private bay.", "signatureFan": "https://photos.mandarinoriental.com/is/image/MandarinOriental/sanya-hotel-signature-fan", "mobileLogo": "https://photos.mandarinoriental.com/is/content/MandarinOriental/MOSAN%20-%20Sanya/Logos/sanya-hotel-logo-SVG-mobile.svg", "logoAlt": "Mandarin Oriental, Sanya logo", "propertyImage": "https://photos.mandarinoriental.com/is/image/MandarinOriental/sanya-exterior-3", "propertyImageAlt": "Exterior view of Mandarin Oriental, Sanya.", "cancelPolicies": "", "welcomeText": "", "mapDirectionUrl": "https://www.google.com/maps/place/Mandarin+Oriental,+Sanya/@18.2129011,109.53526,476m/data=!3m1!1e3!4m8!1m2!2m1!1sMandarin+Oriental,+Sanya!3m4!1s0x31454b1adb8522b1:0xf5e82ebeaa190f09!8m2!3d18.2132279!4d109.5372052", "restrictionPolicy": "Rates are subject to 16.6% service charge and tax.
No charge for bookings cancelled by 6pm the day prior to arrival.
A credit card is required at time of booking; no charges will be made until check-out.", "bookingTerms": [ "MOHG tratará sus datos personales tal como está establecido en la Política de privacidad de MOHG. Usted da su permiso para dicho uso.", "MOHG transferirá sus datos personales a terceros tal como está establecido en la Política de privacidad de MOHG. Usted da su permiso para dicha transferencia.", "MOHG transferirá sus datos personales a terceros fuera de la República Popular de China tal como está establecido en la Política de privacidad de MOHG. Usted da su permiso para dicha transferencia." ], "adultsAgeLabel": "13 years or older", "childrenAgeLabel": "Under 13 years old", "datesNotAvailableMessage": "", "datesNotAvailablePhone": "", "id": "648", "propertyRegion": "Asia Pacific", "currency": { "fullName": "Chinese yuan", "symbol": "¥", "isoCode": "CNY", "enable": true }, "jumpMonth": "", "currencyCn": { "fullName": "Chinese yuan", "symbol": "¥", "isoCode": "CNY", "enable": true }, "maxGuestsAllowed": "5", "alertEnabled": false, "alertLabel": null, "alertLabelButton": null, "alertPanelTitle": null, "alerts": [], "addOns": [], "airportTransferAddOns": [ { "sitecoreId": "{01BEB5F5-799D-4411-838E-19699C403C9A}", "addOnName": "", "addOnImage": "https://photos.mandarinoriental.com/is/image/MandarinOriental/bangkok-16-suite-ambassador-bedroom", "addOnDescription": "", "excludedRooms": [], "arrivalType": [], "departureType": [], "footerCounterLabel": "", "vehicleTypeDetails": [ { "key": "", "value": "" }, { "key": "", "value": "" } ], "vehicleDetails": [ { "synxisId": "", "availableOnArrival": true, "availableOnDeparture": true, "excludeKidsFromPriceCalculations": false }, { "synxisId": "", "availableOnArrival": true, "availableOnDeparture": true, "excludeKidsFromPriceCalculations": false } ], "vehicleTypeLabel": "", "arrivalInformationLabel": "", "arrivalTypeLabel": "", "arrivalFlightNumberLabel": "", "arrivalAirportLabel": "", "arrivalDateLabel": "", "estimatedTimeOfArrivalLabel": "", "arrivalNotesLabel": "", "departureInformationLabel": "", "departureTypeLabel": "", "departureAirportLabel": "", "departureFlightNumberLabel": "", "departureDateLabel": "", "estimatedTimeOfDepartureLabel": "", "departureNotesLabel": "" } ], "country": "China", "state": "", "address": "12 Yuhai Road, Sanya", "city": "Hainan", "postalCode": "572000", "latitude": "18.212868000", "longitude": "109.536698000", "phone": "+86 (898) 8820 9999", "email": "mosan-reservations@mohg.com", "liveChat": "", "checkIn": "15:00", "checkOut": "12:00", "earlyCheckIn": [ "14:00", "13:00", "12:00" ], "lateCheckOut": [ "13:00", "14:00", "15:00", "16:00" ] }, { "path": "/sitecore/content/MOHG/Properties/Shanghai", "propertyName": "Shanghai", "fullHotelName": "Mandarin Oriental Pudong, Shanghai", "destinationName": "Shanghai", "shortDescription": "Located on the banks of the Huangpu River in the heart of Pudong’s central financial district, we offer the perfect combination of style, comfort and world-class service.", "signatureFan": "https://photos.mandarinoriental.com/is/image/MandarinOriental/shanghai-hotel-signature-fan", "mobileLogo": "https://photos.mandarinoriental.com/is/content/MandarinOriental/MOPUD%20-%20Shanghai/Logos/shanghai-hotel-logo-SVG-mobile.svg", "logoAlt": "Mandarin Oriental Pudong, Shanghai logo", "propertyImage": "https://photos.mandarinoriental.com/is/image/MandarinOriental/shanghai-exterior-dusk", "propertyImageAlt": "Exterior view of Mandarin Oriental Pudong, Shanghai at dusk.", "cancelPolicies": "", "welcomeText": "", "mapDirectionUrl": "https://www.google.com/maps/place/Mandarin+Oriental+Pudong,+Shanghai/@31.2435786,121.5051593,868m/data=!3m2!1e3!4b1!4m5!3m4!1s0x35b270bcdee3cf7d:0x9359e7242f1c22a9!8m2!3d31.243574!4d121.507348", "restrictionPolicy": "Rates are subject to 16.6% service charge and tax.
No charge for bookings cancelled by 6pm the day prior to arrival. Otherwise, one night room charge will apply.
A credit card is required at time of booking; no charges will be made until check-out.", "bookingTerms": [ "MOHG tratará sus datos personales tal como está establecido en la Política de privacidad de MOHG. Usted da su permiso para dicho uso.", "MOHG transferirá sus datos personales a terceros tal como está establecido en la Política de privacidad de MOHG. Usted da su permiso para dicha transferencia.", "MOHG transferirá sus datos personales a terceros fuera de la República Popular de China tal como está establecido en la Política de privacidad de MOHG. Usted da su permiso para dicha transferencia." ], "adultsAgeLabel": "13 years or older", "childrenAgeLabel": "Under 13 years old", "datesNotAvailableMessage": "", "datesNotAvailablePhone": "", "id": "58160", "propertyRegion": "Asia Pacific", "currency": { "fullName": "Chinese yuan", "symbol": "¥", "isoCode": "CNY", "enable": true }, "jumpMonth": "", "currencyCn": { "fullName": "Chinese yuan", "symbol": "¥", "isoCode": "CNY", "enable": true }, "maxGuestsAllowed": "5", "alertEnabled": false, "alertLabel": null, "alertLabelButton": null, "alertPanelTitle": null, "alerts": [], "addOns": [], "airportTransferAddOns": [ { "sitecoreId": "{157F17A6-6C19-4013-B0E1-C66F8BBE3936}", "addOnName": "", "addOnImage": "https://photos.mandarinoriental.com/is/image/MandarinOriental/bangkok-16-suite-ambassador-bedroom", "addOnDescription": "", "excludedRooms": [], "arrivalType": [], "departureType": [], "footerCounterLabel": "", "vehicleTypeDetails": [ { "key": "", "value": "" }, { "key": "", "value": "" } ], "vehicleDetails": [ { "synxisId": "", "availableOnArrival": true, "availableOnDeparture": true, "excludeKidsFromPriceCalculations": false }, { "synxisId": "", "availableOnArrival": true, "availableOnDeparture": true, "excludeKidsFromPriceCalculations": false } ], "vehicleTypeLabel": "", "arrivalInformationLabel": "", "arrivalTypeLabel": "", "arrivalFlightNumberLabel": "", "arrivalAirportLabel": "", "arrivalDateLabel": "", "estimatedTimeOfArrivalLabel": "", "arrivalNotesLabel": "", "departureInformationLabel": "", "departureTypeLabel": "", "departureAirportLabel": "", "departureFlightNumberLabel": "", "departureDateLabel": "", "estimatedTimeOfDepartureLabel": "", "departureNotesLabel": "" } ], "country": "China", "state": "", "address": "111 Pudong Road (S), Pudong", "city": "Shanghai", "postalCode": "200120", "latitude": "31.243605000", "longitude": "121.507282000", "phone": "+86 (21) 2082 9888", "email": "mopud-reservations@mohg.com", "liveChat": "", "checkIn": "15:00", "checkOut": "12:00", "earlyCheckIn": [ "14:00", "13:00", "12:00" ], "lateCheckOut": [ "13:00", "14:00", "15:00", "16:00" ] }, { "path": "/sitecore/content/MOHG/Properties/Shenzhen", "propertyName": "Shenzhen", "fullHotelName": "Mandarin Oriental, Shenzhen", "destinationName": "Shenzhen", "shortDescription": "With one of the most stunning locations in the city – on the upper floors of a spectacular new skyscraper – Mandarin Oriental, Shenzhen, offers sweeping views of the entire city.", "signatureFan": "https://photos.mandarinoriental.com/is/image/MandarinOriental/shenzhen-hotel-signature-fan", "mobileLogo": "https://photos.mandarinoriental.com/is/image/MandarinOriental/shenzhen-hotel-side-logo-light", "logoAlt": "Mandarin Oriental, Shenzhen logo", "propertyImage": "https://photos.mandarinoriental.com/is/image/MandarinOriental/shenzhen-exterior-park", "propertyImageAlt": "Exterior view of Mandarin Oriental, Shenzhen.", "cancelPolicies": "", "welcomeText": "", "mapDirectionUrl": "https://www.google.com/maps/place/UpperHills+Tower+1/@22.5567316,114.0697775,17z/data=!3m1!4b1!4m5!3m4!1s0x3403f4682f8eedf9:0x6c76f50970154082!8m2!3d22.5567254!4d114.0721821?shorturl=1", "restrictionPolicy": "Rates are subject to 16.6% service charge and prevailing government taxes.
No charge for bookings cancelled by 6pm the day prior to arrival for rooms and three days for suites to avoid a one-night cancellation fee.
A credit card is required at time of booking.
Deposit by cash or credit card will be required upon check in.", "bookingTerms": [ "MOHG tratará sus datos personales tal como está establecido en la Política de privacidad de MOHG. Usted da su permiso para dicho uso.", "MOHG transferirá sus datos personales a terceros tal como está establecido en la Política de privacidad de MOHG. Usted da su permiso para dicha transferencia.", "MOHG transferirá sus datos personales a terceros fuera de la República Popular de China tal como está establecido en la Política de privacidad de MOHG. Usted da su permiso para dicha transferencia." ], "adultsAgeLabel": "13 years or older", "childrenAgeLabel": "Under 13 years old", "datesNotAvailableMessage": "", "datesNotAvailablePhone": "", "id": "36052", "propertyRegion": "Asia Pacific", "currency": { "fullName": "Chinese yuan", "symbol": "¥", "isoCode": "CNY", "enable": true }, "jumpMonth": "", "currencyCn": { "fullName": "Chinese yuan", "symbol": "¥", "isoCode": "CNY", "enable": true }, "maxGuestsAllowed": "5", "alertEnabled": false, "alertLabel": null, "alertLabelButton": null, "alertPanelTitle": null, "alerts": [], "addOns": [], "airportTransferAddOns": [ { "sitecoreId": "{421444DA-ED8B-4476-B480-4D0142EA34E4}", "addOnName": "", "addOnImage": "https://photos.mandarinoriental.com/is/image/MandarinOriental/bangkok-16-suite-ambassador-bedroom", "addOnDescription": "", "excludedRooms": [], "arrivalType": [], "departureType": [], "footerCounterLabel": "", "vehicleTypeDetails": [ { "key": "", "value": "" }, { "key": "", "value": "" } ], "vehicleDetails": [ { "synxisId": "", "availableOnArrival": true, "availableOnDeparture": true, "excludeKidsFromPriceCalculations": false }, { "synxisId": "", "availableOnArrival": true, "availableOnDeparture": true, "excludeKidsFromPriceCalculations": false } ], "vehicleTypeLabel": "", "arrivalInformationLabel": "", "arrivalTypeLabel": "", "arrivalFlightNumberLabel": "", "arrivalAirportLabel": "", "arrivalDateLabel": "", "estimatedTimeOfArrivalLabel": "", "arrivalNotesLabel": "", "departureInformationLabel": "", "departureTypeLabel": "", "departureAirportLabel": "", "departureFlightNumberLabel": "", "departureDateLabel": "", "estimatedTimeOfDepartureLabel": "", "departureNotesLabel": "" } ], "country": "China", "state": "Guangdong", "address": "Block A UpperHills, No. 5001 Huanggang Road, Futian District", "city": "Shenzhen", "postalCode": "", "latitude": "22.556850518", "longitude": "114.072191508", "phone": "+86 (755) 8802 6888", "email": "moszn-reservations@mohg.com", "liveChat": "", "checkIn": "15:00", "checkOut": "12:00", "earlyCheckIn": [ "14:00", "13:00", "12:00" ], "lateCheckOut": [ "13:00", "14:00", "15:00", "16:00" ] }, { "path": "/sitecore/content/MOHG/Properties/Singapore", "propertyName": "Singapore", "fullHotelName": "Mandarin Oriental, Singapore", "destinationName": "Singapore", "shortDescription": "Shaped like our iconic fan, Mandarin Oriental, Singapore is a five-star luxury hotel in Marina Bay. Only minutes from the central business district and with a choice of fabulous restaurants and fantastic rooms, we are the ultimate urban retreat.", "signatureFan": "https://photos.mandarinoriental.com/is/image/MandarinOriental/singapore-2024-hotel-signature-fan", "mobileLogo": "https://photos.mandarinoriental.com/is/content/MandarinOriental/MOSIN%20-%20Singapore/Logos/singapore-hotel-logo-SVG-mobile.svg", "logoAlt": "Mandarin Oriental, Singapore logo", "propertyImage": "https://photos.mandarinoriental.com/is/image/MandarinOriental/singapore-new-facade", "propertyImageAlt": "Exterior view of Mandarin Oriental, Singapore at night.", "cancelPolicies": "", "welcomeText": "", "mapDirectionUrl": "https://www.google.com/maps/place/Mandarin+Oriental,+Singapore/@1.2906289,103.8560871,1015m/data=!3m3!1e3!4b1!5s0x31da19a8f37be3f1:0xc77b3af91350f347!4m5!3m4!1s0x31da19a860b5b6b7:0x2030f2353a974ed5!8m2!3d1.2906235!4d103.8582758", "restrictionPolicy": "Rates are subject to 10% service charge and prevailing government taxes.
No charge for bookings cancelled by 2pm two days prior to arrival.
A credit card is required at time of booking; no charges will be made until check-out.
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No charge for bookings cancelled by 3pm the day prior to arrival, local time.
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