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Cancel three days prior to 12pm local time day of scheduled arrival or pay one-night cancellation fee.
A credit card is required at time of booking.
First night of your stay will be charged in case of late cancellation or no-show.
Check-in is 3pm and check-out is 12pm.

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Rooms: No charge if cancelled more than 24 hours in advance.
State Rooms & Suites: 1 night deposit required. Cancel 3 days prior for State Rooms and Suites & 7 days prior for Siam Suite upwards to avoid a two-night cancellation fee.
Credit card is required at time of booking.

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Vous devez fournir vos données bancaires au moment de la réservation, mais aucune somme ne sera débitée avant votre départ.
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No charge for bookings cancelled by 6pm 3 days prior to arrival. For late cancellation or no show, full stay room charge plus tax will be applied as penalty.
Full prepayment is required at time of booking.
Check-in is 3pm and check-out is 12pm.

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No charge for bookings cancelled by 6pm the day prior to arrival or 3 days prior for suites.
A credit card is required at time of booking; no charges will be made until check-out.
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Rates & taxes are quoted in EUR but charged in Turkish Lira.
A credit card is required at time of booking.

Rooms, Suites, Apartments
Cancellation must be made by 6pm local time 14 days prior to arrival to avoid 50% of stay charge as penalty.
14 days prior to arrival, 50% of the reservation value will be charged as non-refundable.

Villas
Cancellation must be made by 6pm local time 30 days prior to arrival to avoid 100% of stay charge as penalty.
50% of the reservation value will be charged as non-refundable at the time of booking.
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Les réservations de 10 nuits ou plus sont soumises à des conditions de paiement et d’annulation différentes. Il est possible que l’on vous contacte pour confirmer votre réservation et tout autre détail supplémentaire.

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Tarifs soumis à une taxe de séjour de 3,75 CHF par personne et par nuit.
Toute réservation peut être annulée sans frais avant midi, la veille de votre arrivée. En cas d’annulation après cette date, des frais d’annulation correspondant à une nuitée seront facturés.
Des frais de 350 CHF s’appliquent si les hôtes fument dans les chambres.
Données bancaires requises au moment de la réservation.", "bookingTerms": [ "Oui, j’accepte la politique de confidentialité des données de MOHG." ], "adultsAgeLabel": "13 years or older", "childrenAgeLabel": "Under 13 years old", "datesNotAvailableMessage": "", "datesNotAvailablePhone": "", "id": "523", "propertyRegion": "Europe", "currency": { "fullName": "Swiss franc", "symbol": "", "isoCode": "CHF", "enable": true }, "jumpMonth": "", "currencyCn": { "fullName": "Chinese yuan", "symbol": "¥", "isoCode": "CNY", "enable": true }, "maxGuestsAllowed": "5", "alertEnabled": false, "alertLabel": null, "alertLabelButton": null, "alertPanelTitle": null, "alerts": [], "addOns": [], "airportTransferAddOns": [], "country": "Switzerland", "state": "", "address": "Quai Turrettini 1", "city": "Geneva", "postalCode": "1201", "latitude": "46.205569000", "longitude": "6.140932000", "phone": "+41 (0)22 909 00 00", "email": "mogva-reservations@mohg.com", "liveChat": "https://guests.glowing.io/#/c6a82e6b-cbe7-413e-a5d2-eefd81bba57b", "checkIn": "15:00", "checkOut": "12:00", "earlyCheckIn": [ "14:00", "13:00", "12:00" ], "lateCheckOut": [ "13:00", "14:00", "15:00", "16:00" ] }, { "path": "/sitecore/content/MOHG/Properties/Guangzhou", "propertyName": "Guangzhou", "fullHotelName": "Mandarin Oriental, Guangzhou", "destinationName": "Guangzhou", "shortDescription": "Fusing contemporary luxury with inimitable elegance, Mandarin Oriental, Guangzhou is a stunning five-star hotel at the forefront of Guangzhou’s dramatic evolution. Set in one of the city’s most exciting neighbourhoods, we offer the most spacious accommodation in the city.", "signatureFan": "https://cdn-assets-eu.frontify.com/s3/frontify-enterprise-files-eu/eyJvYXV0aCI6eyJjbGllbnRfaWQiOiJzaXRlY29yZSJ9LCJwYXRoIjoibWFuZGFyaW4tb3JpZW50YWwtaG90ZWwtZ3JvdXBcL2ZpbGVcL1ZRWmhnMWZXcHVMVDNUMVRjQU5RLnBuZyJ9:mandarin-oriental-hotel-group:H8gyvNSn8bXh_3OtJ7v4Ogblkx5rNar00Es7MbA16mc", "mobileLogo": "https://photos.mandarinoriental.com/is/content/MandarinOriental/MOGZH%20-%20Guangzhou/Logos/guangzhou-hotel-logo-SVG-mobile.svg", "logoAlt": "Mandarin Oriental, Guangzhou logo", "propertyImage": "https://photos.mandarinoriental.com/is/image/MandarinOriental/guangzhou-exterior-dusk", "propertyImageAlt": "View of Mandarin Oriental, Guangzhou exterior at dusk.", "cancelPolicies": "", "welcomeText": "", "mapDirectionUrl": "https://www.google.com/maps/place/Mandarin+Oriental,+Guangzhou/@23.1348539,113.3314173,934m/data=!3m2!1e3!4b1!4m5!3m4!1s0x3402ff1f85a95495:0x96901af658e9ec12!8m2!3d23.134849!4d113.333606", "restrictionPolicy": "Rates are subject to 16.6% service charge and tax.
No charge for bookings cancelled by 4pm one day prior to arrival. Cancellations made after this time will be charged one-night cancellation fee.
Special cancellation rules may apply.
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No charge for bookings cancelled by 4pm the day prior to arrival.
Special Rules may apply.
Please refer to the rate description.
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Un acompte de 50 % du montant total du séjour est exigé au moment de la réservation pour les Suites Spéciales et l’intégralité du montant n’est pas remboursable.
En cas de non-présentation ou de départ anticipé, le montant total sera facturé pour l’intégralité du séjour prévu.", "bookingTerms": [ "Oui, j’accepte la politique de confidentialité des données de MOHG." ], "adultsAgeLabel": "13 years or older", "childrenAgeLabel": "Under 13 years old", "datesNotAvailableMessage": "", "datesNotAvailablePhone": "", "id": "31761", "propertyRegion": "Europe", "currency": { "fullName": "Euro", "symbol": "€", "isoCode": "EUR", "enable": true }, "jumpMonth": "", "currencyCn": { "fullName": "Chinese yuan", "symbol": "¥", "isoCode": "CNY", "enable": true }, "maxGuestsAllowed": "5", "alertEnabled": false, "alertLabel": null, "alertLabelButton": null, "alertPanelTitle": null, "alerts": [], "addOns": [], "airportTransferAddOns": [], "country": "Turkey", "state": "", "address": "Kuruçeşme, Muallim Naci Caddesi. No:62, 34345 Beşiktaş, İstanbul", "city": "Istanbul", "postalCode": "34345", "latitude": "41.057261983", "longitude": "29.035396393", "phone": "+90 212 349 8888", "email": "moist-reservations@mohg.com", "liveChat": "", "checkIn": "15:00", "checkOut": "12:00", "earlyCheckIn": [ "14:00", "13:00", "12:00" ], "lateCheckOut": [ "13:00", "14:00", "15:00", "16:00" ] }, { "path": "/sitecore/content/MOHG/Properties/Jakarta", "propertyName": "Jakarta", "fullHotelName": "Mandarin Oriental, Jakarta", "destinationName": "Jakarta", "shortDescription": "Conveniently located in the financial and diplomatic district, with stunning rooms and fantastic facilities, Mandarin Oriental, Jakarta brings five-star luxury to Indonesia’s capital city.", "signatureFan": "https://cdn-assets-eu.frontify.com/s3/frontify-enterprise-files-eu/eyJvYXV0aCI6eyJjbGllbnRfaWQiOiJzaXRlY29yZSJ9LCJwYXRoIjoibWFuZGFyaW4tb3JpZW50YWwtaG90ZWwtZ3JvdXBcL2ZpbGVcL3liYUhQZGsxZTluNFkyN2hnSzd5LnBuZyJ9:mandarin-oriental-hotel-group:0mi7cs1B6aky3XbteHOWoI43aDyEw-mVdS9hg9cswUM", "mobileLogo": "https://photos.mandarinoriental.com/is/content/MandarinOriental/MOJKT%20-%20Jakarta/Logos/jakarta-hotel-logo-SVG-mobile.svg", "logoAlt": "Mandarin Oriental, Jakarta logo", "propertyImage": "https://photos.mandarinoriental.com/is/image/MandarinOriental/jakarta-exterior-view-night-02", "propertyImageAlt": "Exterior view of Mandarin Oriental, Jakarta.", "cancelPolicies": "", "welcomeText": "", "mapDirectionUrl": "https://www.google.com/maps/place/Mandarin+Oriental,+Jakarta/@-6.1960578,106.8214993,1009m/data=!3m2!1e3!4b1!4m5!3m4!1s0x2e69f421f44afe2f:0x6af3b8e40e924d17!8m2!3d-6.1960631!4d106.823688", "restrictionPolicy": "Non-refundable for cancellation or modification.
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Full payment is required. No refunds or amendments permitted.
A credit card is required at time of booking.
If payment is unsuccessful within 48 hours of making the reservation, the hotel reserves the right to cancel the reservation.", "bookingTerms": [ "Oui, j’accepte la politique de confidentialité des données de MOHG." ], "adultsAgeLabel": "12 ans ou plus", "childrenAgeLabel": "Moins de 12 ans", "datesNotAvailableMessage": "", "datesNotAvailablePhone": "", "id": "516", "propertyRegion": "Asie-Pacifique", "currency": { "fullName": "Malaysian ringgit", "symbol": "RM", "isoCode": "MYR", "enable": true }, "jumpMonth": "", "currencyCn": { "fullName": "Chinese yuan", "symbol": "¥", "isoCode": "CNY", "enable": true }, "maxGuestsAllowed": "5", "alertEnabled": true, "alertLabel": "Veuillez noter que le salon MO Club fera l’objet de travaux d’embellissement à partir du 18 novembre et qu’il est relocalisé dans la Suite Royale. [[avertissement]] ", "alertLabelButton": "Plus d’informations", "alertPanelTitle": " [[avertissement]] ", "alerts": [ { "description": "

Nous avons à cœur de vous offrir une expérience exceptionnelle, aussi nous avons le plaisir de vous informer que le salon MO Club fera l’objet de travaux d’embellissement du 18 novembre 2024 au 3 mars 2025.

Pendant cette période, les services du salon MO Club seront relocalisés dans notre Suite Royale située au 29e étage de l’hôtel. Rassurez-vous, votre expérience et vos avantages MO Club resteront inchangés. Cependant, veuillez noter les ajustements suivants concernant les repas et les salles de réunion :

le petit-déjeuner sera servi au Mandarin Grill au rez-de-chaussée de 6 h 30 à 10 h 30
Le thé traditionnel (de 14 h 30 à 16 h 30) et les cocktails en soirée (de 17 h 00 à 19 h 00) seront proposés dans la Suite Royale.

L’accès restera disponible de 6 h 30 à 23 h 00, et notre équipe dédiée du MO Club sera à votre disposition pour répondre à vos besoins pendant cette période.

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En cas de départ anticipé ou de non présentation, le montant total vous sera facturé.
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Les réservations annulées jusqu’à 18 h 00 (heure locale) la veille de l’arrivée ne seront pas facturées.
Toutes les réservations de suites doivent être annulées sept jours avant la date prévue d’arrivée pour éviter la facturation de frais d’annulation correspondant à une nuitée.
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Données bancaires requises au moment de la réservation. Une autorisation préalable pourra vous être demandée avant votre arrivée à des fins de garantie. En cas de non-présentation, la carte de crédit renseignée au moment de la réservation sera débitée.", "bookingTerms": [ "Oui, j’accepte la politique de confidentialité des données de MOHG." ], "adultsAgeLabel": "13 years or older", "childrenAgeLabel": "Under 12 years old", "datesNotAvailableMessage": "", "datesNotAvailablePhone": "", "id": "63638", "propertyRegion": "Europe", "currency": { "fullName": "Euro", "symbol": "€", "isoCode": "EUR", "enable": true }, "jumpMonth": "", "currencyCn": { "fullName": "Chinese yuan", "symbol": "¥", "isoCode": "CNY", "enable": true }, "maxGuestsAllowed": "5", "alertEnabled": false, "alertLabel": null, "alertLabelButton": null, "alertPanelTitle": null, "alerts": [], "addOns": [], "airportTransferAddOns": [], "country": "Italy", "state": "", "address": "Via Andegari 9", "city": "Milan", "postalCode": "20121", "latitude": "45.469479000", "longitude": "9.191068000", "phone": "+39 02 8731 8888", "email": "momln-reservations@mohg.com", "liveChat": "https://hello.mandarinoriental.com/momln", "checkIn": "15:00", "checkOut": "12:00", "earlyCheckIn": [ "14:00", "13:00", "12:00" ], "lateCheckOut": [ "13:00", "14:00", "15:00", "16:00" ] }, { "path": "/sitecore/content/MOHG/Properties/Munich", "propertyName": "Munich", "fullHotelName": "Mandarin Oriental, Munich", "destinationName": "Munich", "shortDescription": "A five-star hotel in the heart of the Old Town, Mandarin Oriental, Munich is a luxury retreat with timeless appeal. Offering an enticing blend of luxury, comfort and style, our extensive facilities, excellent service and beautiful rooms can’t fail to delight.", "signatureFan": "https://cdn-assets-eu.frontify.com/s3/frontify-enterprise-files-eu/eyJvYXV0aCI6eyJjbGllbnRfaWQiOiJzaXRlY29yZSJ9LCJwYXRoIjoibWFuZGFyaW4tb3JpZW50YWwtaG90ZWwtZ3JvdXBcL2ZpbGVcL2t6OUJmVGdHWndXUFdjMkszaFFyLnBuZyJ9:mandarin-oriental-hotel-group:WxCDPFuZ55mTJJDMZd6NcDpf1JOMKFoX-2Sk24eIgO4", "mobileLogo": "https://photos.mandarinoriental.com/is/content/MandarinOriental/MOMUC%20-%20Munich/Logos/munich-hotel-logo-SVG-mobile.svg", "logoAlt": "Mandarin Oriental, Munich logo", "propertyImage": "https://photos.mandarinoriental.com/is/image/MandarinOriental/munich-2016-hotel-exterior-01", "propertyImageAlt": "Exterior view of Mandarin Oriental, Munich.", "cancelPolicies": "", "welcomeText": "", "mapDirectionUrl": "https://www.google.com/maps/place/Mandarin+Oriental,+Munich/@48.1373028,11.5787516,678m/data=!3m2!1e3!4b1!4m5!3m4!1s0x479e758bcfce34b3:0x6ff2ed526ccf6583!8m2!3d48.1372992!4d11.5809403", "restrictionPolicy": "Rates include 7% VAT.
No charge for bookings cancelled by 4pm the day prior to arrival.
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Nous nous réservons le droit de sécuriser le paiement avec la carte de crédit afin de garantir la réservation.
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Rates are quoted in EUR but charged in CZK.
Rooms require a 24-hour cancellation notice, by 6pm one day prior to arrival. Signature Suites require a 7-day cancellation notice. Cancellation after this time is subject to a one night cancellation fee.
Rates do not apply for groups.
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Cancellation must be made by 1500 hours local time one day prior to arrival to avoid one night cancellation fee.
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No charge for bookings cancelled by 2pm local time, one day prior to arrival.
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No charge for bookings cancelled by 6pm the day prior to arrival.
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No charge for bookings cancelled by 6pm the day prior to arrival. Otherwise, one night room charge will apply.
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