lobby of mandarin oriental, singapore
Singapore

Accessibility

Accessibility:

 

  • Our hotel takes great pride in its commitment to accessibility, ensuring that all guests can enjoy a comfortable and inclusive stay.
  • We strive to create an environment where everyone feels welcome and can effortlessly navigate through our premises.
  • With carefully designed infrastructure, convenient amenities, and a supportive team, we aim to exceed expectations and make every guest's visit exceptional.
  • Our Guest Services Managers are available to provide you with assisted access to all areas and can be contacted at the Front Desk or by pressing ‘Reception’ on your guest room phone.

 

Entrance:

 

  • Our hotel entrance is wheelchair and pram friendly, and has automatic sliding doors with motion sensors.
  • Our guest elevators provide smooth and efficient access to various areas, equipped with call buttons at a suitable height for wheelchair users and braille for the visually impaired.

 

General Areas:

 

  • HAUS 65 as well as all our restaurants and bars can be reached with direct or assisted access.
  • The Spa can be reached via elevators.
  • Assisted access can be provided for swimming pool and fitness centre.
  • Accessible toilets equipped with emergency call systems are available.
  • Guide dogs for the visually impaired are welcome in our premises.

Guest Rooms:

 

  • Our accessible rooms are compliant with the local regulations and feature audio and visual alert devices. Accessible amenities include roll-in rain shower and bench, shower chair, grab handrails and emergency call system.
  • Speed dial buttons in guest rooms allow access to various departments for requested services.
  • Our guest floor corridors are equipped with audio and visual alerts devices. Designated evacuation elevators and holding areas with emergency call systems are provided for safe evacuation of the mobility impaired.

 

Elevators:

 

  • All function rooms are accessible via elevators.