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Cancel three days prior to 12pm local time day of scheduled arrival or pay one-night cancellation fee.
A credit card is required at time of booking.
First night of your stay will be charged in case of late cancellation or no-show.
Check-in is 3pm and check-out is 12pm.

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客室：24時間前までキャンセル料は発生しません。
ステートルームおよびスイート：1泊分の前払金を申し受けます。ステートルームおよびスイートは3日前まで、サイアムスイート以上は7日前までにキャンセルする場合、2泊分のキャンセル料は発生しません。
ご予約時にクレジットカードが必要です。

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Full prepayment is required at time of booking.
Check-in is 3pm and check-out is 12pm.

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No charge for bookings cancelled by 6pm the day prior to arrival or 3 days prior for suites.
A credit card is required at time of booking; no charges will be made until check-out.
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A credit card is required at time of booking.

Rooms, Suites, Apartments
Cancellation must be made by 6pm local time 14 days prior to arrival to avoid 50% of stay charge as penalty.
14 days prior to arrival, 50% of the reservation value will be charged as non-refundable.

Villas
Cancellation must be made by 6pm local time 30 days prior to arrival to avoid 100% of stay charge as penalty.
50% of the reservation value will be charged as non-refundable at the time of booking.
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Cancel by 1pm 14 days prior to arrival or forfeit full stay.
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20 December – 4 January

All bookings during Festive season require a minimum stay of 10 nights for villa accommodations and 7 nights for suite accommodations. Please contact the hotel with any questions at mocan-reservations@mohg.com or +1 (212) 461 8068.

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Rates are subject to CHF 3.75 city tax per night per person.
No charge for bookings cancelled before 12pm, one day prior arrival. Cancellations made after this time will be charged a one-night cancellation fee.
A fee of CHF 350 is charged for smoking in the guest room.
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No charge for bookings cancelled by 4pm one day prior to arrival. Cancellations made after this time will be charged one-night cancellation fee.
Special cancellation rules may apply.
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ご到着の前日の16:00までにご予約をキャンセルされた場合、キャンセル料は発生しません。
特別な規定が適用される場合があります。
料金説明をご参照ください。
ご予約時に保証のためのクレジットカードが必要になります。", "bookingTerms": [ "はい、私はMOHGの「個人情報の保護に関する規約」に同意します。" ], "adultsAgeLabel": "12 years or older", "childrenAgeLabel": "Under 12 years old", "datesNotAvailableMessage": "", "datesNotAvailablePhone": "", "id": "514", "propertyRegion": "アジア太平洋地域", "currency": { "fullName": "Hong Kong dollar", "symbol": "$", "isoCode": "HKD", "enable": true }, "jumpMonth": "", "currencyCn": { "fullName": "Chinese yuan", "symbol": "¥", "isoCode": "CNY", "enable": true }, "maxGuestsAllowed": "5", "alertEnabled": false, "alertLabel": null, "alertLabelButton": null, "alertPanelTitle": null, "alerts": [], "addOns": [], "airportTransferAddOns": [ { "sitecoreId": "{C51E8563-0F3C-46DD-9949-86F0D646B10B}", "addOnName": "Airport Transfer Service", "addOnImage": "https://photos.mandarinoriental.com/is/image/MandarinOriental/hong-kong-13-service-doorman", "addOnDescription": "Enjoy fast and convenient Airport Transfer service in one of Mandarin Oriental, Hong Kong’s chauffer-driven sedans. 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In accordance with Macau Government, a 5% tourism tax will be exempted when your stay between 1 Aug and 31 December 2022.
No charge for bookings cancelled by 6pm 14 days prior to arrival.
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A credit card is required at the time of reservation; no charges will be made until check-out.
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Full stay amount will be charged in case of early departure or no show.
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No charge for bookings cancelled by 6pm (local time) the day prior to arrival.
All Suite bookings must cancel 7 days prior to arrival to avoid a one-night cancellation fee.
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No charge for bookings cancelled by 3pm the day prior to arrival.
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Rates are quoted in EUR but charged in CZK.
Rooms require a 24-hour cancellation notice, by 6pm one day prior to arrival. Signature Suites require a 7-day cancellation notice. Cancellation after this time is subject to a one night cancellation fee.
Rates do not apply for groups.
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Cancellation must be made by 1500 hours local time one day prior to arrival to avoid one night cancellation fee.
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No charge for bookings cancelled by 2pm local time, one day prior to arrival.
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No charge for bookings cancelled by 6pm the day prior to arrival.
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No charge for bookings cancelled by 6pm the day prior to arrival. Otherwise, one night room charge will apply.
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No charge for bookings cancelled by 6pm the day prior to arrival for rooms and three days for suites to avoid a one-night cancellation fee.
A credit card is required at time of booking.
Deposit by cash or credit card will be required upon check in.", "bookingTerms": [ "MOHGは、MOHGが定める個人情報保護方針に従ってお客さまの個人情報を取り扱います。お客さまは、そのような個人情報の取り扱いについて同意されるものとします。", "MOHGは、MOHGが定める個人情報保護方針に従い、お客さまの個人情報を第三者に転送します。お客さまは、そのような個人情報の共有について同意されるものとします。", "MOHGは、MOHGが定める個人情報保護方針に従い、お客さまの個人情報を中国国外に所在する第三者に転送します。お客さまは、そのような個人情報の転送について同意されるものとします。" ], "adultsAgeLabel": "13 years or older", "childrenAgeLabel": "Under 13 years old", "datesNotAvailableMessage": "", "datesNotAvailablePhone": "", "id": "36052", "propertyRegion": "アジア太平洋地域", "currency": { "fullName": "Chinese yuan", "symbol": "¥", "isoCode": "CNY", "enable": true }, "jumpMonth": "", "currencyCn": { "fullName": "Chinese yuan", "symbol": "¥", "isoCode": "CNY", "enable": true }, "maxGuestsAllowed": "5", "alertEnabled": false, "alertLabel": null, "alertLabelButton": null, "alertPanelTitle": null, "alerts": [], "addOns": [], "airportTransferAddOns": [ { "sitecoreId": "{421444DA-ED8B-4476-B480-4D0142EA34E4}", "addOnName": "", "addOnImage": "https://photos.mandarinoriental.com/is/image/MandarinOriental/bangkok-16-suite-ambassador-bedroom", "addOnDescription": "", "excludedRooms": [], "arrivalType": [], "departureType": [], "footerCounterLabel": "", "vehicleTypeDetails": [ { "key": "", "value": "" }, { "key": "", "value": "" } ], "vehicleDetails": [ { "synxisId": "", "availableOnArrival": true, "availableOnDeparture": true, "excludeKidsFromPriceCalculations": false }, { "synxisId": "", "availableOnArrival": true, "availableOnDeparture": true, "excludeKidsFromPriceCalculations": false } ], "vehicleTypeLabel": "", "arrivalInformationLabel": "", "arrivalTypeLabel": "", "arrivalFlightNumberLabel": "", "arrivalAirportLabel": "", "arrivalDateLabel": "", "estimatedTimeOfArrivalLabel": "", "arrivalNotesLabel": "", "departureInformationLabel": "", "departureTypeLabel": "", "departureAirportLabel": "", "departureFlightNumberLabel": "", "departureDateLabel": "", "estimatedTimeOfDepartureLabel": "", "departureNotesLabel": "" } ], "country": "China", "state": "Guangdong", "address": "Block A UpperHills, No. 5001 Huanggang Road, Futian District", "city": "Shenzhen", "postalCode": "", "latitude": "22.556850518", "longitude": "114.072191508", "phone": "+86 (755) 8802 6888", "email": "moszn-reservations@mohg.com", "liveChat": "", "checkIn": "15:00", "checkOut": "12:00", "earlyCheckIn": [ "14:00", "13:00", "12:00" ], "lateCheckOut": [ "13:00", "14:00", "15:00", "16:00" ] }, { "path": "/sitecore/content/MOHG/Properties/Singapore", "propertyName": "シンガポール", "fullHotelName": "マンダリンオリエンタルシンガポール", "destinationName": "シンガポール", "shortDescription": "マンダリンオリエンタルを象徴する扇の形をしたマンダリンオリエンタルシンガポールは、マリーナベイに建つ5つ星のラグジュアリーホテルです。中心部のビジネス地区からほんの数分という立地、さまざまなタイプのすばらしいレストランと夢のような客室を備えた当ホテルは、究極の都会の隠れ家です。", "signatureFan": "https://cdn-assets-eu.frontify.com/s3/frontify-enterprise-files-eu/eyJvYXV0aCI6eyJjbGllbnRfaWQiOiJzaXRlY29yZSJ9LCJwYXRoIjoibWFuZGFyaW4tb3JpZW50YWwtaG90ZWwtZ3JvdXBcL2ZpbGVcLzk1czJyd1pDRlo2c25zc3RDdU55LnBuZyJ9:mandarin-oriental-hotel-group:qSFrwnuDF_k00upSHkEAevWT0Bj4NOfXqNK4QaRR-1A", "mobileLogo": "https://photos.mandarinoriental.com/is/content/MandarinOriental/MOSIN%20-%20Singapore/Logos/singapore-hotel-logo-SVG-mobile.svg", "logoAlt": "マンダリンオリエンタルシンガポールのロゴ", "propertyImage": "https://photos.mandarinoriental.com/is/image/MandarinOriental/singapore-new-facade", "propertyImageAlt": "マンダリンオリエンタルシンガポールの夜の外観", "cancelPolicies": "", "welcomeText": "", "mapDirectionUrl": "https://www.google.com/maps/place/Mandarin+Oriental,+Singapore/@1.2906289,103.8560871,1015m/data=!3m3!1e3!4b1!5s0x31da19a8f37be3f1:0xc77b3af91350f347!4m5!3m4!1s0x31da19a860b5b6b7:0x2030f2353a974ed5!8m2!3d1.2906235!4d103.8582758", "restrictionPolicy": "Rates are subject to 10% service charge and prevailing government taxes.
No charge for bookings cancelled by 2pm two days prior to arrival.
A credit card is required at time of booking; no charges will be made until check-out.
Children are considered to be aged 12 years and below.", "bookingTerms": [ "はい、私はMOHGの「個人情報の保護に関する規約」に同意します。" ], "adultsAgeLabel": "13歳以上", "childrenAgeLabel": "13歳未満", "datesNotAvailableMessage": "", "datesNotAvailablePhone": "", "id": "509", "propertyRegion": "アジア太平洋地域", "currency": { "fullName": "Singapore dollar", "symbol": "$", "isoCode": "SGD", "enable": true }, "jumpMonth": "", "currencyCn": { "fullName": "Chinese yuan", "symbol": "¥", "isoCode": "CNY", "enable": true }, "maxGuestsAllowed": "8", "alertEnabled": false, "alertLabel": "", "alertLabelButton": "", "alertPanelTitle": "", "alerts": [], "addOns": [], "airportTransferAddOns": [ { "sitecoreId": "{8C9C20E3-89D7-4E8A-AC03-9B85F5D6DF70}", "addOnName": "", "addOnImage": "https://photos.mandarinoriental.com/is/image/MandarinOriental/bangkok-16-suite-ambassador-bedroom", "addOnDescription": "", "excludedRooms": [], "arrivalType": [], "departureType": [], "footerCounterLabel": "", "vehicleTypeDetails": [ { "key": "", "value": "" }, { "key": "", "value": "" } ], "vehicleDetails": [ { "synxisId": "", "availableOnArrival": true, "availableOnDeparture": true, "excludeKidsFromPriceCalculations": false }, { "synxisId": "", "availableOnArrival": true, "availableOnDeparture": true, "excludeKidsFromPriceCalculations": false } ], "vehicleTypeLabel": "", "arrivalInformationLabel": "", "arrivalTypeLabel": "", "arrivalFlightNumberLabel": "", "arrivalAirportLabel": "", "arrivalDateLabel": "", "estimatedTimeOfArrivalLabel": "", "arrivalNotesLabel": "", "departureInformationLabel": "", "departureTypeLabel": "", "departureAirportLabel": "", "departureFlightNumberLabel": "", "departureDateLabel": "", "estimatedTimeOfDepartureLabel": "", "departureNotesLabel": "" } ], "country": "Singapore", "state": "", "address": "5 Raffles Avenue", "city": "", "postalCode": "039797", "latitude": "1.290491800", "longitude": "103.856069100", "phone": "+65 6338 0066", "email": "mosin@mohg.com", "liveChat": "https://guests.glowing.io/#/eb4bf899-6284-4a09-b82a-18b7e5e40a3b", "checkIn": "15:00", "checkOut": "12:00", "earlyCheckIn": [ "14:00", "13:00", "12:00" ], "lateCheckOut": [ "13:00", "14:00", "15:00", "16:00" ] }, { "path": "/sitecore/content/MOHG/Properties/Taipei", "propertyName": "台北", "fullHotelName": "マンダリンオリエンタル台北", "destinationName": "台北", "shortDescription": "ホテルラグジュアリーの新たなスタンダードを打ち立てるマンダリンオリエンタル台北は、都心にたたずむ5つ星の隠れ家です。洗練されたデザイン、一流レストラン、台湾のホテル最大のスペースを誇るスパを備えた当ホテルは、まさに忘れがたい体験をお届けします。", "signatureFan": "https://cdn-assets-eu.frontify.com/s3/frontify-enterprise-files-eu/eyJvYXV0aCI6eyJjbGllbnRfaWQiOiJzaXRlY29yZSJ9LCJwYXRoIjoibWFuZGFyaW4tb3JpZW50YWwtaG90ZWwtZ3JvdXBcL2ZpbGVcL2JtZmY1RFhBWVhwenBFRGNtb3JDLnBuZyJ9:mandarin-oriental-hotel-group:GYDJ_sPpqh5H9EOoQGsb4LHH-AfIY8Na7GULM6H5xWM", "mobileLogo": "https://photos.mandarinoriental.com/is/content/MandarinOriental/MOTPE%20-%20Taipei/Logos/taipei-hotel-logo-SVG-mobile.svg", "logoAlt": "マンダリンオリエンタル台北のロゴ", "propertyImage": "https://photos.mandarinoriental.com/is/image/MandarinOriental/taipei-exterior-dusk-01", "propertyImageAlt": "マンダリンオリエンタル台北の夕暮れどきの外観", "cancelPolicies": "", "welcomeText": "", "mapDirectionUrl": "https://www.google.com/maps/place/Mandarin+Oriental,+Taipei/@25.0558058,121.5461603,920m/data=!3m2!1e3!4b1!4m5!3m4!1s0x3442abe619567959:0x5ca150e7d0fc4834!8m2!3d25.055801!4d121.548349", "restrictionPolicy": "15.5％のサービス料と税金を別途申し受けます。
ご到着前日の15:00（現地時間）までにご予約をキャンセルされた場合、キャンセル料は発生しません。
ご予約時にクレジットカードが必要になります。", "bookingTerms": [ "はい、私はMOHGの「個人情報の保護に関する規約」に同意します。" ], "adultsAgeLabel": "12 years or older", "childrenAgeLabel": "Under 12 years old", "datesNotAvailableMessage": "", "datesNotAvailablePhone": "", "id": "59555", "propertyRegion": "アジア太平洋地域", "currency": { "fullName": "New Taiwan dollar", "symbol": "$", "isoCode": "TWD", "enable": true }, "jumpMonth": "", "currencyCn": { "fullName": "Chinese yuan", "symbol": "¥", "isoCode": "CNY", "enable": true }, "maxGuestsAllowed": "3", "alertEnabled": false, "alertLabel": null, "alertLabelButton": null, "alertPanelTitle": null, "alerts": [], "addOns": [], "airportTransferAddOns": [ { "sitecoreId": "{85103386-4FC9-429B-8AFE-9D551A569ED9}", "addOnName": "", "addOnImage": "https://photos.mandarinoriental.com/is/image/MandarinOriental/bangkok-16-suite-ambassador-bedroom", "addOnDescription": "", "excludedRooms": [], "arrivalType": [], "departureType": [], "footerCounterLabel": "", "vehicleTypeDetails": [ { "key": "", "value": "" }, { "key": "", "value": "" } ], "vehicleDetails": [ { "synxisId": "", "availableOnArrival": true, "availableOnDeparture": true, "excludeKidsFromPriceCalculations": false }, { "synxisId": "", "availableOnArrival": true, "availableOnDeparture": true, "excludeKidsFromPriceCalculations": false } ], "vehicleTypeLabel": "", "arrivalInformationLabel": "", "arrivalTypeLabel": "", "arrivalFlightNumberLabel": "", "arrivalAirportLabel": "", "arrivalDateLabel": "", "estimatedTimeOfArrivalLabel": "", "arrivalNotesLabel": "", "departureInformationLabel": "", "departureTypeLabel": "", "departureAirportLabel": "", "departureFlightNumberLabel": "", "departureDateLabel": "", "estimatedTimeOfDepartureLabel": "", "departureNotesLabel": "" } ], "country": "", "state": "", "address": "No. 158 Dunhua North Road", "city": "Taipei", "postalCode": "10548", "latitude": "25.055728000", "longitude": "121.548015000", "phone": "+886 2 2715 6888", "email": "motpe-sales@mohg.com", "liveChat": "", "checkIn": "15:00", "checkOut": "12:00", "earlyCheckIn": [ "14:00", "13:00", "12:00" ], "lateCheckOut": [ "13:00", "14:00", "15:00", "16:00" ] }, { "path": "/sitecore/content/MOHG/Properties/Tokyo", "propertyName": "東京", "fullHotelName": "マンダリンオリエンタル東京", "destinationName": "東京", "shortDescription": "伝統と革新が共存する街、日本橋。その街並みに優美な輝きを添えるマンダリンオリエンタル東京は、息を呑むほどに美しい眺望と好立地を誇る5つ星のラグジュアリーホテルです。凜とした風格ある佇まいと和モダンのスタイルに、最新鋭のテクノロジー、定評あるスパ、驚きと感動に満ちた食体験、卓越したサービスを融合させ、真心を込めてお客さまをおもてなしいたします。", "signatureFan": "https://cdn-assets-eu.frontify.com/s3/frontify-enterprise-files-eu/eyJvYXV0aCI6eyJjbGllbnRfaWQiOiJzaXRlY29yZSJ9LCJwYXRoIjoibWFuZGFyaW4tb3JpZW50YWwtaG90ZWwtZ3JvdXBcL2ZpbGVcL3hVM2VDREtZcEFwVW5oWllRUll0LnBuZyJ9:mandarin-oriental-hotel-group:PZr1aMnU5GANgkdKbiKt1v47AulF8PcGJqAqrjFMOs8", "mobileLogo": "https://photos.mandarinoriental.com/is/content/MandarinOriental/MOTYO%20-%20Tokyo/Logos/tokyo-hotel-logo-SVG-mobile.svg", "logoAlt": "マンダリンオリエンタル東京のロゴ", "propertyImage": "https://photos.mandarinoriental.com/is/image/MandarinOriental/tokyo-5-star-east-lobby-01-landscape", "propertyImageAlt": "マンダリンオリエンタル東京のホテルロビー", "cancelPolicies": "", "welcomeText": "", "mapDirectionUrl": "https://www.google.com/maps/place/Mandarin+Oriental,+Tokyo/@35.6870518,139.7708747,825m/data=!3m2!1e3!4b1!4m5!3m4!1s0x601889557c55cddb:0x42a36e66867fa461!8m2!3d35.6870475!4d139.7730634", "restrictionPolicy": "No charge for cancellation by 3pm the day prior to arrival for rooms and 3 days prior to arrival for suites. Otherwise, a one-night room charge plus tax will apply. Please note that the cancellation policy does not apply for certain dates or room packages.
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