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Cancel three days prior to 12pm local time day of scheduled arrival or pay one-night cancellation fee.
A credit card is required at time of booking.
First night of your stay will be charged in case of late cancellation or no-show.
Check-in is 3pm and check-out is 12pm.

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Rooms: No charge if cancelled more than 24 hours in advance.
State Rooms & Suites: 1 night deposit required. Cancel 3 days prior for State Rooms and Suites & 7 days prior for Siam Suite upwards to avoid a two-night cancellation fee.
Credit card is required at time of booking.

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No charge for bookings cancelled by 6pm 3 days prior to arrival. For late cancellation or no show, full stay room charge plus tax will be applied as penalty.
Full prepayment is required at time of booking.
Check-in is 3pm and check-out is 12pm.

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No charge for bookings cancelled by 6pm the day prior to arrival or 3 days prior for suites.
A credit card is required at time of booking; no charges will be made until check-out.
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A credit card is required at time of booking.

Rooms, Suites, Apartments
Cancellation must be made by 6pm local time 14 days prior to arrival to avoid 50% of stay charge as penalty.
14 days prior to arrival, 50% of the reservation value will be charged as non-refundable.

Villas
Cancellation must be made by 6pm local time 30 days prior to arrival to avoid 100% of stay charge as penalty.
50% of the reservation value will be charged as non-refundable at the time of booking.
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For bookings for more than 10 nights, please contact the hotel at molon-reservations@mohg.com or on +44 (0) 20 7201 3772.

Different cancellation and payment conditions apply to bookings of 10 nights or more. You may be contacted to confirm your booking and any additional details for your reservation.

20 December – 4 January

All bookings during Festive season require a minimum stay of 10 nights for villa accommodations and 7 nights for suite accommodations. Please contact the hotel with any questions at mocan-reservations@mohg.com or +1 (212) 461 8068.

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Rates are subject to CHF 3.75 city tax per night per person.
No charge for bookings cancelled before 12pm, one day prior arrival. Cancellations made after this time will be charged a one-night cancellation fee.
A fee of CHF 350 is charged for smoking in the guest room.
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No charge for bookings cancelled by 4pm one day prior to arrival. Cancellations made after this time will be charged one-night cancellation fee.
Special cancellation rules may apply.
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특별한 경험을 제공하기 위한 지속적인 노력의 일환으로 2024년 11월 18일부터 2025년 2월 23일까지 MO Club 라운지를 재단장합니다.

이 기간 동안 29층에 위치한 로얄 스위트에서 MO Club 라운지 서비스를 제공합니다. 안심하세요. MO Club의 혜택 및 서비스는 그대로 유지됩니다. 단, 다이닝 및 회의실 배치와 관련하여 다음과 같은 변경이 있을 예정입니다.

조식은 오전 6:30~10:30에 1층에 위치한 Mandarin Grill에서 제공됩니다
애프터눈 티(오후 2:30~4:30) 및 이브닝 칵테일(오후 5:00~7:00)은 로얄 스위트에서 제공됩니다
회의실 2개는 로얄 스위트 내에 마련됩니다

운영 시간은 그대로 오전 6:30~오후 11:00로 유지되며 이 시간 동안 MO Club 전담 팀이 필요 사항을 지원합니다.

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In accordance with Macau Government, a 5% tourism tax will be exempted when your stay between 1 Aug and 31 December 2022.
No charge for bookings cancelled by 6pm 14 days prior to arrival.
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A credit card is required at the time of reservation; no charges will be made until check-out.
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No charge for bookings cancelled by 6pm (local time) the day prior to arrival.
All Suite bookings must cancel 7 days prior to arrival to avoid a one-night cancellation fee.
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A city tax will be added to your daily rate.
No charge for bookings cancelled by 3pm the day prior to arrival.
We reserve the right to take an authorization on the credit card to guarantee the booking.
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Rates are quoted in EUR but charged in CZK.
Rooms require a 24-hour cancellation notice, by 6pm one day prior to arrival. Signature Suites require a 7-day cancellation notice. Cancellation after this time is subject to a one night cancellation fee.
Rates do not apply for groups.
All reservations must be guaranteed with a valid credit card, or the reservation will be automatically released.", "bookingTerms": [ "예, MOHG 데이터 개인정보보호 약관에 동의합니다." ], "adultsAgeLabel": "13 years or older", "childrenAgeLabel": "Under 13 years old", "datesNotAvailableMessage": "", "datesNotAvailablePhone": "", "id": "639", "propertyRegion": "유럽", "currency": { "fullName": "Euro", "symbol": "€", "isoCode": "EUR", "enable": true }, "jumpMonth": "", "currencyCn": { "fullName": "Chinese yuan", "symbol": "¥", "isoCode": "CNY", "enable": true }, "maxGuestsAllowed": "5", "alertEnabled": false, "alertLabel": null, "alertLabelButton": null, "alertPanelTitle": null, "alerts": [], "addOns": [], "airportTransferAddOns": [ { "sitecoreId": "{EE028DA2-A9F3-4168-8659-6406465A5E8E}", "addOnName": "", "addOnImage": "https://photos.mandarinoriental.com/is/image/MandarinOriental/bangkok-16-suite-ambassador-bedroom", "addOnDescription": "", "excludedRooms": [], "arrivalType": [], "departureType": [], "footerCounterLabel": "", "vehicleTypeDetails": [ { "key": "", "value": "" }, { "key": "", "value": "" } ], "vehicleDetails": [ { "synxisId": "", "availableOnArrival": true, "availableOnDeparture": true, "excludeKidsFromPriceCalculations": false }, { "synxisId": "", "availableOnArrival": true, "availableOnDeparture": true, "excludeKidsFromPriceCalculations": false } ], "vehicleTypeLabel": "", "arrivalInformationLabel": "", "arrivalTypeLabel": "", "arrivalFlightNumberLabel": "", "arrivalAirportLabel": "", "arrivalDateLabel": "", "estimatedTimeOfArrivalLabel": "", "arrivalNotesLabel": "", "departureInformationLabel": "", "departureTypeLabel": "", "departureAirportLabel": "", "departureFlightNumberLabel": "", "departureDateLabel": "", "estimatedTimeOfDepartureLabel": "", "departureNotesLabel": "" } ], "country": "", "state": "", "address": "Nebovidská 459/1, Malá Strana", "city": "Prague", "postalCode": "118 00", "latitude": "50.085378000", "longitude": "14.405401000", "phone": "+420 233 088 888", "email": "moprg-reservations@mohg.com", "liveChat": "https://guests.glowing.io/#/9c0d4eaa-1ae5-4c7f-be1b-da887ea7390b", "checkIn": "15:00", "checkOut": "12:00", "earlyCheckIn": [ "14:00", "13:00", "12:00" ], "lateCheckOut": [ "13:00", "14:00", "15:00", "16:00" ] }, { "path": "/sitecore/content/MOHG/Properties/Riyadh", "propertyName": "Riyadh", "fullHotelName": "Mandarin Oriental Al Faisaliah, Riyadh", "destinationName": "Riyadh", "shortDescription": "Al Faisaliah Hotel is conveniently located on Olaya Street near King Fahad Road, within a world-class retail and entertainment complex that includes the lavish Al Faisaliah Mall.", "signatureFan": "https://cdn-assets-eu.frontify.com/s3/frontify-enterprise-files-eu/eyJvYXV0aCI6eyJjbGllbnRfaWQiOiJzaXRlY29yZSJ9LCJwYXRoIjoibWFuZGFyaW4tb3JpZW50YWwtaG90ZWwtZ3JvdXBcL2ZpbGVcLzJKUGlzd3NZNHVRSlVzcXR2c1ZQLnBuZyJ9:mandarin-oriental-hotel-group:mnHDpJy1cZOT7twj-RDAVCd5mlFXE7aFvx1PTsaYPkk", "mobileLogo": "https://photos.mandarinoriental.com/is/image/MandarinOriental/riyadh-hotel-side-logo-light", "logoAlt": "Al Faisaliah Hotel, Riyadh logo", "propertyImage": "https://photos.mandarinoriental.com/is/image/MandarinOriental/riyadh-exterior-morning-view-apr22", "propertyImageAlt": "Exterior view of Al Faisaliah Hotel, Riyadh.", "cancelPolicies": "", "welcomeText": "", "mapDirectionUrl": "https://www.google.com/maps/place/Al+Faisaliah+Hotel/@24.6903619,46.6819242,17z/data=!4m8!3m7!1s0x3e2f03890d489399:0x5150c28ec6abe1da!5m2!4m1!1i2!8m2!3d24.6903619!4d46.6841129?shorturl=1", "restrictionPolicy": "Rates are subject to 15% Value Added Tax and 5 pct Municipality Fee.
Cancellation must be made by 1500 hours local time one day prior to arrival to avoid one night cancellation fee.
All reservations must be guaranteed by credit card at the time of booking.", "bookingTerms": [ "예, MOHG 데이터 개인정보보호 약관에 동의합니다." ], "adultsAgeLabel": "13 years or older", "childrenAgeLabel": "Under 13 years old", "datesNotAvailableMessage": "", "datesNotAvailablePhone": "", "id": "30797", "propertyRegion": "중동 및 아프리카", "currency": { "fullName": "Saudi riyal", "symbol": "ر.س", "isoCode": "SAR", "enable": true }, "jumpMonth": "", "currencyCn": { "fullName": "Chinese yuan", "symbol": "¥", "isoCode": "CNY", "enable": true }, "maxGuestsAllowed": "5", "alertEnabled": false, "alertLabel": null, "alertLabelButton": null, "alertPanelTitle": null, "alerts": [], "addOns": [], "airportTransferAddOns": [ { "sitecoreId": "{84A0354B-EFBE-4569-BA5F-9DC6E3FF20CB}", "addOnName": "", "addOnImage": "https://photos.mandarinoriental.com/is/image/MandarinOriental/bangkok-16-suite-ambassador-bedroom", "addOnDescription": "", "excludedRooms": [], "arrivalType": [], "departureType": [], "footerCounterLabel": "", "vehicleTypeDetails": [ { "key": "", "value": "" }, { "key": "", "value": "" } ], "vehicleDetails": [ { "synxisId": "", "availableOnArrival": true, "availableOnDeparture": true, "excludeKidsFromPriceCalculations": false }, { "synxisId": "", "availableOnArrival": true, "availableOnDeparture": true, "excludeKidsFromPriceCalculations": false } ], "vehicleTypeLabel": "", "arrivalInformationLabel": "", "arrivalTypeLabel": "", "arrivalFlightNumberLabel": "", "arrivalAirportLabel": "", "arrivalDateLabel": "", "estimatedTimeOfArrivalLabel": "", "arrivalNotesLabel": "", "departureInformationLabel": "", "departureTypeLabel": "", "departureAirportLabel": "", "departureFlightNumberLabel": "", "departureDateLabel": "", "estimatedTimeOfDepartureLabel": "", "departureNotesLabel": "" } ], "country": "", "state": "Riyadh", "address": "P.O. Box 4148, King Fahad Rd.", "city": "Olaya", "postalCode": "11491", "latitude": "24.774265000", "longitude": "46.738586000", "phone": "+966 11 273 2000", "email": "moryd-reservations@mohg.com", "liveChat": "", "checkIn": "15:00", "checkOut": "13:00", "earlyCheckIn": [ "14:00", "13:00", "12:00" ], "lateCheckOut": [ "13:00", "14:00", "15:00", "16:00" ] }, { "path": "/sitecore/content/MOHG/Properties/Santiago", "propertyName": "Santiago", "fullHotelName": "Mandarin Oriental, Santiago", "destinationName": "Santiago", "shortDescription": "Considered one of the most luxurious hotels of South America, Mandarin Oriental, Santiago is located in an exclusive district of the Chilean capital - Las Condes, a central area known for commerce and tourism in the city.", "signatureFan": "https://cdn-assets-eu.frontify.com/s3/frontify-enterprise-files-eu/eyJvYXV0aCI6eyJjbGllbnRfaWQiOiJzaXRlY29yZSJ9LCJwYXRoIjoibWFuZGFyaW4tb3JpZW50YWwtaG90ZWwtZ3JvdXBcL2ZpbGVcL2ozb3N2TXVWYkdHaDRCSHNCWFlLLnBuZyJ9:mandarin-oriental-hotel-group:-JcuM3DY1AxlTt_1h0WN6AW9Gx7-Lrdr8fK5MZiJ_yw", "mobileLogo": "https://photos.mandarinoriental.com/is/content/MandarinOriental/MOSTG%20-%20Santiago/Logos/santiago-hotel-logo-mobile-SVG.svg", "logoAlt": "Mandarin Oriental, Santiago logo", "propertyImage": "https://photos.mandarinoriental.com/is/image/MandarinOriental/santiago-exterior-skyline", "propertyImageAlt": "Skyline exterior of Mandarin Oriental, Santiago.", "cancelPolicies": "", "welcomeText": "", "mapDirectionUrl": "https://www.google.com/maps/place/Las+Condes/@-33.4042086,-70.5848291,693m/data=!3m2!1e3!4b1!4m13!1m7!3m6!1s0x9662cf250b11616f:0x40a1a95f9435d7a0!2sAv.+Pdte.+Kennedy+Lateral+4601,+Las+Condes,+Regi%C3%B3n+Metropolitana,+Chile!3b1!8m2!3d-33.4040847!4d-70.5832669!3m4!1s0x9662cf257a40fdd9:0x3922d8534964b1b8!8m2!3d-33.4042086!4d-70.5826404", "restrictionPolicy": "Rates are subject to 19% VAT.
No charge for bookings cancelled by 2pm local time, one day prior to arrival.
A credit card is required at time of booking; no charges will be made until check-out.", "bookingTerms": [ "예, MOHG 데이터 개인정보보호 약관에 동의합니다." ], "adultsAgeLabel": "13 years or older", "childrenAgeLabel": "Under 13 years old", "datesNotAvailableMessage": "", "datesNotAvailablePhone": "", "id": "78149", "propertyRegion": "미주", "currency": { "fullName": "United States dollar", "symbol": "$", "isoCode": "USD", "enable": true }, "jumpMonth": "", "currencyCn": { "fullName": "Chinese yuan", "symbol": "¥", "isoCode": "CNY", "enable": true }, "maxGuestsAllowed": "5", "alertEnabled": false, "alertLabel": null, "alertLabelButton": null, "alertPanelTitle": null, "alerts": [], "addOns": [], "airportTransferAddOns": [ { "sitecoreId": "{56BABD06-B742-4BE4-9CAE-048BC378A35C}", "addOnName": "", "addOnImage": "https://photos.mandarinoriental.com/is/image/MandarinOriental/bangkok-16-suite-ambassador-bedroom", "addOnDescription": "", "excludedRooms": [], "arrivalType": [], "departureType": [], "footerCounterLabel": "", "vehicleTypeDetails": [ { "key": "", "value": "" }, { "key": "", "value": "" } ], "vehicleDetails": [ { "synxisId": "", "availableOnArrival": true, "availableOnDeparture": true, "excludeKidsFromPriceCalculations": false }, { "synxisId": "", "availableOnArrival": true, "availableOnDeparture": true, "excludeKidsFromPriceCalculations": false } ], "vehicleTypeLabel": "", "arrivalInformationLabel": "", "arrivalTypeLabel": "", "arrivalFlightNumberLabel": "", "arrivalAirportLabel": "", "arrivalDateLabel": "", "estimatedTimeOfArrivalLabel": "", "arrivalNotesLabel": "", "departureInformationLabel": "", "departureTypeLabel": "", "departureAirportLabel": "", "departureFlightNumberLabel": "", "departureDateLabel": "", "estimatedTimeOfDepartureLabel": "", "departureNotesLabel": "" } ], "country": "", "state": "Santiago", "address": "Presidente Kennedy Avenue 4601", "city": "Las Condes", "postalCode": "756 0994", "latitude": "-33.403870000", "longitude": "-70.582998000", "phone": "+56 2 2950 3088", "email": "mostg-reservations@mohg.com", "liveChat": "https://guests.glowing.io/#/2a374f76-ec25-4b53-a0ca-37e729e12550", "checkIn": "15:00", "checkOut": "12:00", "earlyCheckIn": [ "14:00", "13:00", "12:00" ], "lateCheckOut": [ "13:00", "14:00", "15:00", "16:00" ] }, { "path": "/sitecore/content/MOHG/Properties/Sanya", "propertyName": "Sanya", "fullHotelName": "Mandarin Oriental, Sanya", "destinationName": "Sanya", "shortDescription": "Combining contemporary design with laid-back beach chic, Mandarin Oriental, Sanya enjoys a balmy year-round climate, five-star luxury facilities and a breathtaking location on a private bay.", "signatureFan": "https://cdn-assets-eu.frontify.com/s3/frontify-enterprise-files-eu/eyJvYXV0aCI6eyJjbGllbnRfaWQiOiJzaXRlY29yZSJ9LCJwYXRoIjoibWFuZGFyaW4tb3JpZW50YWwtaG90ZWwtZ3JvdXBcL2ZpbGVcL0tMcmVkUVRKNkR5aTdMNFY3UmcxLnBuZyJ9:mandarin-oriental-hotel-group:_4Z_VHSHZ-mLvFhtAstwQw78e4LuSzElQsBfhIAsJ-o", "mobileLogo": "https://photos.mandarinoriental.com/is/content/MandarinOriental/MOSAN%20-%20Sanya/Logos/sanya-hotel-logo-SVG-mobile.svg", "logoAlt": "Mandarin Oriental, Sanya logo", "propertyImage": "https://photos.mandarinoriental.com/is/image/MandarinOriental/sanya-exterior-3", "propertyImageAlt": "Exterior view of Mandarin Oriental, Sanya.", "cancelPolicies": "", "welcomeText": "", "mapDirectionUrl": "https://www.google.com/maps/place/Mandarin+Oriental,+Sanya/@18.2129011,109.53526,476m/data=!3m1!1e3!4m8!1m2!2m1!1sMandarin+Oriental,+Sanya!3m4!1s0x31454b1adb8522b1:0xf5e82ebeaa190f09!8m2!3d18.2132279!4d109.5372052", "restrictionPolicy": "Rates are subject to 16.6% service charge and tax.
No charge for bookings cancelled by 6pm the day prior to arrival.
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No charge for bookings cancelled by 6pm the day prior to arrival. Otherwise, one night room charge will apply.
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No charge for bookings cancelled by 6pm the day prior to arrival for rooms and three days for suites to avoid a one-night cancellation fee.
A credit card is required at time of booking.
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No charge for bookings cancelled by 2pm two days prior to arrival.
A credit card is required at time of booking; no charges will be made until check-out.
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